Top Alternatives to PHPBack

Looking for PHPBack alternatives? We've curated 5 top alternatives that offer similar functionality. Whether you need options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Open Source More about PHPBack

Categories:

Business & Commerce Online Services

Platforms:

UseResponse

Commercial

UseResponse is a comprehensive customer service software and online community platform offering a suite of tools including helpdesk ticketing, live chat, knowledge base, and feedback forums. It's designed to empower businesses to manage customer interactions effectively, build self-service options, gather valuable feedback, and cultivate an active community for enhanced customer satisfaction and product development.

Key Features

Integrated suite of support and community tools.
Strong features for gathering and managing customer feedback.
Flexible deployment options (SaaS and Dockerized).

vs PHPBack

Integrated suite of support and community tools. compared to PHPBack

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UserVoice

Commercial

UserVoice is a customer feedback and engagement platform designed to help businesses understand what their users need and prioritize product development based on data-driven insights. It brings together various tools such as idea management, customer support, and knowledge bases to create a unified system for customer-centric product growth.

Key Features

Consolidates feedback, support, and knowledge base in one platform.
Effective democratic voting system for feature prioritization.
Transparent communication of product roadmaps to users.

vs PHPBack

Consolidates feedback, support, and knowledge base in one platform. compared to PHPBack

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Get Satisfaction

Commercial

Get Satisfaction is a customer community platform designed to enhance technical support, foster peer-to-peer assistance, and gather valuable customer feedback through forums, knowledge bases, and feedback tools.

Key Features

Strong platform for building and managing customer communities.
Effectively facilitates peer-to-peer support.
Integrated feedback tools provide valuable insights.

vs PHPBack

Strong platform for building and managing customer communities. compared to PHPBack

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UserEcho

Commercial

UserEcho is a comprehensive customer service platform providing integrated tools for feedback management, knowledge bases, live chat, and helpdesk ticketing to improve customer satisfaction and team efficiency.

Key Features

Integrated feedback, knowledge base, and support in one platform.
Strong community feedback and suggestion management features.
Reduces support load through effective knowledge base.

vs PHPBack

Integrated feedback, knowledge base, and support in one platform. compared to PHPBack

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UserReport

Free

UserReport provides website owners with free tools including online surveys and a feedback forum to understand user demographics, gather feedback, and identify areas for improvement. Gain insights into user needs and measure key metrics like Net Promoter Score to enhance user experience.