SugarCRM icon

Top Alternatives to SugarCRM

Looking for SugarCRM alternatives? We've curated 20 top alternatives that offer similar functionality. Whether you need options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Commercial

SugarCRM Alternatives

Below you'll find the best alternatives to SugarCRM. We've analyzed these options based on features, user ratings, and compatibility to help you find the right solution. Each alternative offers unique advantages that might better suit your specific needs and budget.

Zero BS CRM for WordPress

Zero BS CRM for WordPress

Free Business & Commerce Customer Relationship Management

Zero BS CRM for WordPress is a comprehensive Customer Relationship Management plugin designed to run seamlessly within your existing WordPress environment. It provides essential tools for managing contacts, tracking sales, managing leads, and integrating with popular e-commerce platforms like WooCommerce and payment gateways such as PayPal. Ideal for small to medium businesses looking for an in-house CRM solution.

Unique Features

  • Tight integration with WordPress and WooCommerce.
  • Full ownership and control of your customer data.
  • Cost-effective compared to many cloud-based alternatives.

Compared to SugarCRM

Tight integration with WordPress and WooCommerce. compared to SugarCRM
Performance can be tied to WordPress hosting quality. unlike SugarCRM
Odoo

Odoo

Freemium Business & Commerce Web Application

Odoo is a comprehensive suite of integrated business applications designed to streamline operations across various departments, from CRM and e-commerce to accounting and manufacturing. It provides a modular approach, allowing businesses to select and integrate the functionalities they need.

Unique Features

  • Comprehensive suite of integrated business applications.
  • Modular design allows for flexible implementation.
  • High degree of customization and extensibility.

Compared to SugarCRM

Comprehensive suite of integrated business applications. compared to SugarCRM
Can be complex to set up and configure, especially for extensive implementations. unlike SugarCRM
Salesflare

Salesflare

Commercial Business & Commerce Web Application

Salesflare is an intelligent sales CRM designed for small and medium-sized businesses. It automates data entry, tracks customer interactions, and provides insights to help sales teams close more deals with less administrative work.

Unique Features

  • Automated data entry significantly reduces administrative burden.
  • Intuitive and easy-to-use interface.
  • Timeline view provides a comprehensive history of interactions.

Compared to SugarCRM

Automated data entry significantly reduces administrative burden. compared to SugarCRM
Less emphasis on extensive marketing automation features. unlike SugarCRM
Bitrix24

Bitrix24

Freemium Business & Commerce Web Application

Bitrix24 is a comprehensive business management platform offering a robust suite of tools for CRM, project management, team collaboration, and communication. It caters to businesses of all sizes, with a free plan available for smaller teams, providing a centralized workspace to enhance productivity and streamline operations across various departments.

Unique Features

  • Comprehensive set of integrated business tools.
  • Includes project management, CRM, and collaboration features.
  • Offers a free plan suitable for small teams.

Compared to SugarCRM

Comprehensive set of integrated business tools. compared to SugarCRM
Can be complex and overwhelming for new users. unlike SugarCRM
TeamWox

TeamWox

Commercial Backup & Sync Web Application

TeamWox is a comprehensive business management software designed to streamline collaboration, communication, and workflows within an organization.

Unique Features

  • All-in-one solution for various business needs.
  • Integrated communication tools enhance team collaboration.
  • Comprehensive task and project management features.

Compared to SugarCRM

All-in-one solution for various business needs. compared to SugarCRM
User interface may feel less modern compared to newer software. unlike SugarCRM
HubSpot

HubSpot

Commercial Business & Commerce Web Application

HubSpot offers a comprehensive suite of tools for marketing, sales, and customer service, designed to align teams and attract, engage, and delight customers. It provides a unified platform for CRM, content management, social media, email, marketing automation, and sales pipelines to streamline business growth.

Unique Features

  • Integrated platform for marketing, sales, and service.
  • Powerful and free CRM included.
  • Supports the inbound methodology effectively.

Compared to SugarCRM

Integrated platform for marketing, sales, and service. compared to SugarCRM
Can be expensive for higher-tier plans. unlike SugarCRM
EspoCRM

EspoCRM

Open Source Business & Commerce Web Application

EspoCRM is a powerful and flexible open-source Customer Relationship Management solution designed for businesses of all sizes. It helps manage customer interactions, automate sales and marketing processes, and gain valuable insights into your relationships to drive growth and efficiency.

Unique Features

  • Open Source and Free (for the core product), offering significant cost savings.
  • Highly Customizable, allowing tailoring to specific business needs.
  • Comprehensive Feature Set covering sales, marketing, and support.

Compared to SugarCRM

Open Source and Free (for the core product), offering significant cost savings. compared to SugarCRM
Initial setup and extensive customization can have a learning curve. unlike SugarCRM
Vtiger CRM

Vtiger CRM

Commercial Business & Commerce Web Application

Vtiger CRM is a comprehensive online customer relationship management platform designed to streamline sales, marketing, and customer service processes. It provides tools for lead tracking, email campaigns, sales automation, support ticket management, and inventory control, enabling businesses to build stronger customer relationships and drive growth.

Unique Features

  • Comprehensive feature set covering sales, marketing, and support.
  • Integrated inventory management is a valuable addition.
  • Highly customizable to fit specific business needs.

Compared to SugarCRM

Comprehensive feature set covering sales, marketing, and support. compared to SugarCRM
Can be complex to set up and configure initially. unlike SugarCRM
Mautic

Mautic

Open Source Development Web Application

Mautic is a powerful, open-source marketing automation platform designed to empower businesses of all sizes with the tools they need to manage customer relationships, automate campaigns, generate leads, and analyze marketing performance.

Unique Features

  • Free and open source, offering significant cost savings.
  • Complete data ownership and privacy.
  • High flexibility and extensive customization options.

Compared to SugarCRM

Free and open source, offering significant cost savings. compared to SugarCRM
Requires technical expertise for self-hosting and maintenance. unlike SugarCRM
Zoho CRM

Zoho CRM

Freemium Business & Commerce Web-Based

Zoho CRM is a cloud-based customer relationship management platform designed to manage sales, marketing, and support activities within a unified system.

Unique Features

  • Comprehensive feature set covering sales, marketing, and support
  • Strong integration with other Zoho applications and third-party services
  • High degree of customization to tailor the platform to specific needs

Compared to SugarCRM

Comprehensive feature set covering sales, marketing, and support compared to SugarCRM
Initial setup and configuration can be complex for new users unlike SugarCRM
Salesforce

Salesforce

Commercial Business & Commerce Web-Based

Salesforce is a leading cloud-based Customer Relationship Management (CRM) platform designed to empower businesses of all sizes to connect with customers, streamline operations, and drive growth. It offers a comprehensive suite of tools for sales, service, marketing, and more, all within a unified and highly configurable environment.

Unique Features

  • Industry-leading and comprehensive CRM platform.
  • Highly customizable to fit specific business needs.
  • Vast ecosystem of integrations and apps on AppExchange.

Compared to SugarCRM

Industry-leading and comprehensive CRM platform. compared to SugarCRM
Can be complex and overwhelming for new users. unlike SugarCRM
SuiteCRM

SuiteCRM

Freemium Business & Commerce Web Application

SuiteCRM is a powerful, open-source Customer Relationship Management (CRM) software that provides a comprehensive suite of tools for managing customer interactions, sales processes, marketing campaigns, and support operations.

Unique Features

  • Completely free and open source, no licensing fees.
  • Highly customizable and flexible to fit specific business needs.
  • Comprehensive set of features covering sales, marketing, and support.

Compared to SugarCRM

Completely free and open source, no licensing fees. compared to SugarCRM
User interface can feel dated compared to modern CRMs. unlike SugarCRM
CiviCRM

CiviCRM

Open Source Business & Commerce Web Application

CiviCRM is a powerful, open-source CRM designed specifically for non-profit and civic sector organizations. It helps manage relationships with constituents, members, donors, and volunteers efficiently.

Unique Features

  • Free and Open Source, eliminating licensing costs.
  • Highly customizable to fit specific organizational needs.
  • Comprehensive feature set covering fundraising, membership, events, and more.

Compared to SugarCRM

Free and Open Source, eliminating licensing costs. compared to SugarCRM
Requires technical expertise for installation, configuration, and maintenance. unlike SugarCRM
Freshsales

Freshsales

Freemium Business & Commerce Web Application

Freshsales is a comprehensive sales CRM designed to help businesses manage their leads, track deals, automate sales processes, and gain valuable insights into customer interactions to close deals faster and grow revenue.

Unique Features

  • Comprehensive feature set for lead and deal management.
  • Integrated communication tools within the platform.
  • Strong sales automation capabilities to increase efficiency.

Compared to SugarCRM

Comprehensive feature set for lead and deal management. compared to SugarCRM
Pricing can be a factor for smaller businesses or those with limited budgets. unlike SugarCRM
insightly

insightly

Freemium Business & Commerce Web Application

Insightly is a comprehensive cloud-based CRM and project management platform designed for small and medium-sized businesses. It helps streamline sales, marketing, and project delivery by centralizing customer data and enhancing team collaboration.

Unique Features

  • Integrated CRM and Project Management in one platform
  • Strong collaboration features for teams
  • Good range of integrations with popular business tools

Compared to SugarCRM

Integrated CRM and Project Management in one platform compared to SugarCRM
User interface could be more modernized unlike SugarCRM
Tryton

Tryton

Open Source Enterprise Resource Planning Enterprise Resource Planning

Tryton is a comprehensive and modular open-source ERP platform designed for various business needs, offering a robust foundation for financial management, supply chain, human resources, and more.

Unique Features

  • Highly modular and extensible, allowing for tailored implementations.
  • Open-source, providing freedom from vendor lock-in and no licensing fees.
  • Scalable architecture suitable for businesses of various sizes.

Compared to SugarCRM

Highly modular and extensible, allowing for tailored implementations. compared to SugarCRM
Requires technical expertise for installation, configuration, and customization. unlike SugarCRM
InStream

InStream

Commercial Business & Commerce Web Application

InStream is a modern online CRM designed to help businesses build and manage stronger relationships with their customers. It offers tools for sales, marketing, and support, all integrated into a user-friendly platform.

Unique Features

  • Strong focus on relationship building.
  • Integrated sales, marketing, and support tools.
  • User-friendly interface and navigation.

Compared to SugarCRM

Strong focus on relationship building. compared to SugarCRM
May require a learning curve to fully utilize all features. unlike SugarCRM
Capsule

Capsule

Freemium Business & Commerce Web Application

Capsule CRM offers a simple, smart, and hosted solution enabling small businesses to manage contacts, track sales opportunities, and organize tasks efficiently. It provides a clear view of your sales pipeline and customer interactions.

Unique Features

  • Simple, intuitive, and easy-to-use interface.
  • Excellent for small businesses with essential CRM needs.
  • Good value for money compared to more complex solutions.

Compared to SugarCRM

Simple, intuitive, and easy-to-use interface. compared to SugarCRM
Reporting and analytics features are somewhat basic. unlike SugarCRM
SalesSeek

SalesSeek

Commercial Business & Commerce CRM Software

SalesSeek is an all-in-one CRM, marketing automation, and sales pipeline visualization software designed to empower businesses to streamline workflows and increase revenue. It provides a unified platform to manage customer relationships, automate marketing campaigns, and gain valuable insights into sales performance.

Unique Features

  • Provides an integrated platform for CRM, marketing, and sales.
  • Visual sales pipeline aids in monitoring and managing deals.
  • Marketing automation features help streamline campaigns.

Compared to SugarCRM

Provides an integrated platform for CRM, marketing, and sales. compared to SugarCRM
Depth of features in each area may be less than dedicated point solutions. unlike SugarCRM
Marketero

Marketero

Commercial Business & Commerce Web Application

Marketero is a comprehensive platform combining sales CRM, landing page creation, and email marketing capabilities. It aims to provide businesses with a unified tool for managing leads, engaging prospects, and driving conversions.

Unique Features

  • Consolidated platform for CRM, email marketing, and landing pages.
  • Integrated automation features streamline workflows.
  • Drag-and-drop editors for email templates and landing pages simplify content creation.

Compared to SugarCRM

Consolidated platform for CRM, email marketing, and landing pages. compared to SugarCRM
Limited details on specific customer support options provided. unlike SugarCRM

Compare Side-by-Side

Want to see how SugarCRM stacks up against alternatives? Select any option below for a detailed side-by-side comparison.

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare

Compare features, pricing, and reviews between these alternatives.

Compare