Discover apps and services related to Incident Management.
Handle errors and exceptions that occur during process execution, allowing for investigation and resolution.
Better Uptime offers comprehensive uptime monitoring, incident management, and on-call scheduling solutions. It provides real-time alerts via various channels, public status pages, and detailed incident reports, ensuring rapid response to downtime and maintaining service reliability for businesses of all sizes.
GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently.
OTRS ITSM is a comprehensive IT Service Management solution designed to optimize business processes, manage IT infrastructure, and enhance customer support. It provides a robust set of tools for ticketing, workflow automation, asset management, and knowledge base creation, all delivered through a web-based interface.
Bonita BPM is an open-source platform designed for the creation, execution, monitoring, and management of business processes and workflows. It provides a visual development environment and a powerful engine to streamline and automate complex organizational operations.
osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.
InvGate Service Desk is a comprehensive IT service management (ITSM) solution designed to streamline IT support operations, improve efficiency, and enhance user satisfaction through features like self-service, knowledge management, and automation.
OTRS Business Solution™ is a leading enterprise-grade help desk and customer service management software designed to streamline support operations, improve agent productivity, and elevate customer satisfaction through a comprehensive suite of features and robust automation capabilities.
Freshservice is an IT service management (ITSM) platform built on the Freshdesk customer support platform, offering a consolidated solution for IT teams to manage incidents, assets, and service requests efficiently.