Windows Softwares to Knowledge base

Discover Windows Softwares to Knowledge base.

Functions as a comprehensive repository of information on virtually every topic imaginable.

Best Windows Softwares to Knowledge base

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OneDesk

OneDesk

Freemium

OneDesk is a unified platform designed to streamline project management, customer feedback collection, and service management. It helps businesses manage tasks, projects, customer interactions, and product development all in one place.

Unifies project management, customer service, and product development.
Customer Feedback
Business & Commerce Office & Productivity
Helprace

Helprace

Commercial

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.

Integrated ticketing, knowledge base, forums, and feedback tools in one platform...
Multiple languages
Business & Commerce
Wiki on a Stick

Wiki on a Stick

Open Source

Wiki on a Stick is a highly portable, standalone personal wiki designed to run directly from a single self-modifying XHTML file. Ideal for managing notes, knowledge bases, and outlines on the go without requiring installation.

Extremely portable, runs from a single file.
Encrypted Notes
Education & Reference Office & Productivity
Clarify

Clarify

Commercial

Clarify is a screen recording and documentation software designed to simplify the creation of step-by-step guides and tutorials. It allows users to capture screen activity, add annotations, and automatically generate formatted documentation in various output formats, making it ideal for creating knowledge bases, support articles, and training materials.

Specifically designed for creating step-by-step documentation.
Capture Screen / Take screenshots
Visitlead Live Chat

Visitlead Live Chat

Commercial

Visitlead Live Chat is a comprehensive live chat and customer support software designed to enhance online engagement, provide real-time assistance to website visitors, and streamline customer service operations through integrated tools like chat, ticketing, and knowledge base management.

Integrated live chat and helpdesk ticketing for streamlined support.
Customer service
Business & Commerce Social & Communications
Pmwiki

Pmwiki

Open Source

PmWiki is a powerful and flexible open-source wiki-based content management system designed for collaborative documentation, knowledge sharing, and website creation. It focuses on ease of use and extensibility.

Easy to use wiki markup and linking.
Collaborative
Education & Reference Office & Productivity
GLPI

GLPI

Open Source

GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently.

Free and Open Source with no licensing costs.
inventory
Business & Commerce
Brimir

Brimir

Open Source

Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.

Self-hostable for data control and privacy.
Helpdesk ticketing
Business & Commerce
Crisp

Crisp

Freemium

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Consolidates multiple communication channels into a single inbox.
Customer support
Business & Commerce Network & Admin Social & Communications
OTRS ITSM

OTRS ITSM

Open Source

OTRS ITSM is a comprehensive IT Service Management solution designed to optimize business processes, manage IT infrastructure, and enhance customer support. It provides a robust set of tools for ticketing, workflow automation, asset management, and knowledge base creation, all delivered through a web-based interface.

Comprehensive feature set covering key ITSM processes in a single platform.
CMDB and ProcessManagement
Kayako

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Unified inbox consolidates communication channels.
Customer Chat
Business & Commerce
LiveChat

LiveChat

Commercial

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

Integrated live chat and help desk functionality
Canned responses
Business & Commerce
GitBook

GitBook

Open Source

GitBook is a powerful platform designed for creating, writing, and organizing documentation, knowledge bases, and technical books collaboratively. It leverages Markdown for content creation and offers features like static site generation, version control integration, and real-time collaboration.

Excellent collaborative writing features.
Command line
Development OS & Utilities
myBase

myBase

Commercial

myBase is a powerful, free-form database and information manager designed to organize diverse types of information including text, web pages, documents, and multimedia files within a flexible hierarchical structure.

Highly flexible and free-form data organization structure.
CHM Export
Office & Productivity
Web Help Desk

Web Help Desk

Commercial

Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.

Integrated IT asset management with ticketing
it asset management
Business & Commerce
UserEngage

UserEngage

Commercial

UserEngage is a comprehensive real-time customer engagement and marketing automation platform designed to help businesses of all sizes improve conversions and build stronger relationships through unified communication channels and intelligent automation.

All-in-one platform for live chat, email, automation, and helpdesk.
Onboarding
Business & Commerce Education & Reference Network & Admin
OutWiker

OutWiker

Open Source

OutWiker is a portable, tree-structured note-taking application that allows users to organize information hierarchically. Functioning as a personal wiki or outliner, it provides a simple yet powerful way to manage notes, documents, and ideas in a flexible, offline environment.

Data stored locally in easily accessible plain text files.
Note organization
Education & Reference Office & Productivity
Trakdesk

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

High degree of customization for workflows and fields.
Gamification
Business & Commerce Games Online Services
osTicket

osTicket

Open Source

osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.

Completely free and open source, offering significant cost savings.
Customer Chat
Business & Commerce Development
Atera

Atera

Commercial

Atera is a comprehensive platform designed for Managed Service Providers (MSPs), offering a unified suite of tools for RMM, PSA, helpdesk, billing, and reporting. It simplifies IT management for businesses of all sizes.

Integrated RMM, PSA, and Helpdesk in one platform.
Asset Management
Backup & Sync Business & Commerce Network & Admin OS & Utilities
Smartsupp

Smartsupp

Freemium

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Comprehensive feature set including live chat, chatbots, and visitor tracking.
Automatic messages
Business & Commerce Social & Communications
Banckle Chat

Banckle Chat

Commercial

Banckle Chat was a comprehensive online chat and customer support solution designed to enhance customer engagement and streamline service operations. It offered a range of tools including live chat, visitor tracking, and integrated features for efficient customer interaction.

Integrated live chat and visitor tracking for proactive engagement.
Chat history
Business & Commerce File Sharing Social & Communications
LogicalDOC

LogicalDOC

Open Source

LogicalDOC is a robust, web-based document management system designed to streamline the creation, sharing, and management of documents within organizations. It offers features for collaboration, workflow automation, and secure document storage.

Robust feature set for document management and collaboration.
Collaborative
Business & Commerce Office & Productivity
Everipedia

Everipedia

Free

Everipedia is a modern, community-driven online encyclopedia built on blockchain technology, aiming to be a censorship-resistant, ad-free source of knowledge with advanced features for contribution, verification, and knowledge exploration.

Censorship resistant due to blockchain architecture.
CrowdSourced
Audio & Music Education & Reference
tawk.to

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Completely free with a comprehensive feature set.
Chat history
Business & Commerce Social & Communications
XWiki

XWiki

Freemium

XWiki is a powerful, open-source wiki software platforms written in Java, designed for creating collaborative knowledge bases, documentation, and collaborative workspaces. With a strong emphasis on extensibility, it supports multiple languages, real-time collaboration, and a wide range of features for content management and team productivity.

Highly extensible and customizable.
Built-in editor
Business & Commerce File Management Office & Productivity Social & Communications
Spiceworks

Spiceworks

Free

Spiceworks is a comprehensive, free IT management platform designed for small and medium-sized businesses. It offers a suite of tools for inventory, network monitoring, help desk, and community engagement.

Comprehensive set of IT management tools in one platform.
Inventory management
Business & Commerce Network & Admin OS & Utilities Social & Communications System & Hardware
Freshdesk

Freshdesk

Commercial

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

Consolidates customer interactions from multiple channels into one platform.
Ad-free
Business & Commerce Online Services
Jitbit Helpdesk

Jitbit Helpdesk

Commercial

Jitbit Helpdesk is a powerful and flexible web-based helpdesk software designed for IT and customer support teams. It offers robust ticketing, a comprehensive knowledge base, and seamless email integration to streamline support operations and improve efficiency.

Strong email-to-ticket conversion and management.
Customer support
Business & Commerce
Wikipedia

Wikipedia

Open Source

Wikipedia is a vast, collaborative online encyclopedia offering a wealth of knowledge across countless subjects. Built and maintained by a global community of volunteers, it provides free and open access to information for everyone.

Immense breadth and depth of information on virtually any topic.
IFTTT integration
Education & Reference
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