Apps Related to Shared Inbox

Discover apps and services related to Shared Inbox.

Manage all customer conversations in a single, collaborative inbox accessible to your team.

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Help Scout

Help Scout

Commercial

Help Scout is a robust customer service platform designed for teams who prioritize email-based support. It offers a shared inbox, knowledge base, and reporting to streamline communication and improve customer satisfaction.

Excellent shared inbox functionality for managing team email.
Customer Feedback
Business & Commerce
LiveZilla

LiveZilla

Freemium

LiveZilla is a comprehensive customer support software offering live chat, helpdesk ticketing, knowledge base management, and real-time analytics to empower businesses in providing efficient and personalized customer service.

Integrated live chat, ticketing, and knowledge base in one platform.
Customer support
Business & Commerce
Helprace

Helprace

Commercial

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.

Integrated ticketing, knowledge base, forums, and feedback tools in one platform...
Multiple languages
Business & Commerce
Drift

Drift

Freemium

Drift is a leading conversation cloud platform that transforms website visitors into qualified leads and satisfied customers through real-time conversations, automated bots, and personalized engagement.

Accelerates lead qualification and conversion through instant conversations.
Onboarding
Business & Commerce Education & Reference Social & Communications
Intercom

Intercom

Freemium

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

Unified platform for chat, email, and in-app messaging.
Onboarding
Business & Commerce Education & Reference Network & Admin
Desk.com

Desk.com

Commercial

Desk.com is a robust online customer support and help desk solution designed for small businesses and rapidly expanding companies. It centralizes customer interactions, streamlines support workflows, and provides tools for efficient issue resolution and customer engagement.

Centralized management of customer interactions from multiple channels.
Customer support
Business & Commerce
Trakdesk

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

High degree of customization for workflows and fields.
Gamification
Business & Commerce Games Online Services
Tidio Chat

Tidio Chat

Freemium

Tidio Chat is a comprehensive customer service platform combining live chat, chatbots, and email marketing. It empowers businesses to connect with visitors in real-time, automate customer interactions, and streamline communication across channels, ultimately boosting engagement and sales.

Combines live chat, chatbots, and email marketing for an integrated solution.
Auto responder
Social & Communications
Atera

Atera

Commercial

Atera is a comprehensive platform designed for Managed Service Providers (MSPs), offering a unified suite of tools for RMM, PSA, helpdesk, billing, and reporting. It simplifies IT management for businesses of all sizes.

Integrated RMM, PSA, and Helpdesk in one platform.
Asset Management
Backup & Sync Business & Commerce Network & Admin OS & Utilities
Zendesk

Zendesk

Commercial

Zendesk is a leading cloud-based customer service and support platform designed to help businesses build better customer relationships. It offers a suite of tools including ticketing, live chat, knowledge base, and community forums to streamline support operations and improve customer satisfaction.

Comprehensive omnichannel support capabilities.
Customer support
Business & Commerce Social & Communications
tawk.to

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Completely free with a comprehensive feature set.
Chat history
Business & Commerce Social & Communications
Gmelius

Gmelius

Freemium

Gmelius transforms your Gmail inbox into a powerful workspace for teams. It integrates email, task management, and collaboration tools directly within Gmail, eliminating the need to switch between applications. Features include shared inboxes, Kanban boards, email automation, tracking, and robust privacy controls, enhancing productivity and team efficiency.

Deeply integrates with Gmail, creating a unified workspace.
Google Chrome extension
Office & Productivity Online Services Security & Privacy Web Browsers