KeepCalling

KeepCalling Software Review

KeepCalling presents itself as a reliable and cost-effective solution for international communication. The platform's primary focus is on reducing the expense and complexity often associated with calling and messaging across borders. This review examines its features, usability, and overall value proposition.

One of KeepCalling's significant advantages is its flexible approach to making calls. Unlike many modern VoIP-based services which rely solely on internet connectivity, KeepCalling offers multiple ways to connect. Users can utilize the mobile application for internet-based calls and messaging, which is convenient when Wi-Fi or cellular data is readily available. However, recognizing that reliable internet isn't always accessible globally, the service also supports calling via local access numbers. This method allows users to initiate an international call by first dialing a local number provided by KeepCalling, which then connects to the international destination. This bypasses the need for a strong data connection during the actual conversation, making it a viable option in areas with poor internet infrastructure. This hybrid approach significantly broadens the usability of the service.

The pricing structure is a core component of KeepCalling's appeal. The platform generally offers significantly lower per-minute rates for international calls compared to traditional mobile carriers. Rates vary depending on the destination country, but they are consistently competitive. This focus on affordability makes it attractive for individuals who make frequent or lengthy international calls. The availability of digital calling cards adds another layer of flexibility, allowing users to purchase a set amount of credit upfront for easier budget management.

In addition to voice calls, KeepCalling also supports international SMS messaging. While perhaps less emphasized than calling, this feature provides a complete communication package, allowing users to send text updates alongside voice conversations.

Usability of the KeepCalling service varies slightly depending on the chosen method. The mobile application is generally straightforward, providing a familiar interface for dialing and managing contacts. Using access numbers requires an extra dialing step but is simple once understood. Managing an account and purchasing credit is typically done through the KeepCalling website, which is reasonably intuitive.

Feature-wise, KeepCalling includes standard communication functionalities such as call history, contact management, and account balance display. Some advanced features like Call Recording, Call Routing, and Call Forwarding are mentioned, suggesting capabilities that might appeal to business users or those with more complex communication needs, though their availability and specifics might depend on the service tier or plan.

Customer support is available to assist users with potential issues, which is crucial for an international communication service where diverse network conditions and technical setups might be involved.

However, potential users should consider a few aspects. While the 'No Internet Required' feature is useful, it still relies on having cellular service to connect to the local access number. Call quality, as with any international service, can sometimes be influenced by external factors like network congestion, although KeepCalling aims to minimize this through its infrastructure. The extent and reliability of features like video calling may also vary compared to services exclusively focused on app-to-app internet communication.

Overall, KeepCalling stands out for its combination of low international rates and flexible calling options that don't solely rely on internet connectivity. This makes it a strong contender for users who prioritize cost savings and require reliable international communication regardless of internet availability at their location or the recipient's location. It successfully bridges the gap between traditional telephony and modern internet-based communication services.