Customer Feedback Softwares and Apps

Discover best Customer Feedback softwares, apps and websites.

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Concept.ly

Concept.ly

Freemium

Concept.ly is a comprehensive web and mobile prototyping tool that empowers design teams to rapidly transform wireframes and designs into interactive, high-fidelity prototypes. It facilitates real-time collaboration, streamlined feedback collection, and efficient design handoff.

Real-time collaborative features enhance team productivity.
Collaborative
Business & Commerce Development Network & Admin Office & Productivity Photos & Graphics
phpBB

phpBB

Open Source

phpBB is a free and open-source bulletin board software written in the PHP programming language. It provides a robust platform for creating and managing online communities through discussion forums, enabling users to engage in conversations, share information, and build connections.

Free and open source with no licensing costs.
Customer Feedback
Business & Commerce Development Social & Communications
Slido

Slido

Freemium

Slido is a dynamic audience interaction platform designed to enhance meetings, events, and conferences with live polls, Q&A sessions, and surveys, fostering engagement and gathering instant feedback.

Extremely easy for participants to join and use.
Anonymous voting
Business & Commerce Office & Productivity Online Services
SurveyMoz

SurveyMoz

Freemium

SurveyMoz is a versatile online platform designed for creating, distributing, and analyzing a wide range of surveys, polls, and forms. It caters to various needs, from gathering customer feedback and conducting market research to creating quizzes and collecting leads.

User-friendly drag-and-drop form builder makes creation easy
Customer Feedback
Business & Commerce Online Services
Eyenewton

Eyenewton

Freemium

Eyenewton is a comprehensive platform designed to help businesses gather, analyze, and act upon customer feedback through customizable widgets and integrated engagement tools.

Combines feedback collection and communication tools in one platform.
Call recording
Business & Commerce Online Services
UserVoice

UserVoice

Commercial

UserVoice is a customer feedback and engagement platform designed to help businesses understand what their users need and prioritize product development based on data-driven insights. It brings together various tools such as idea management, customer support, and knowledge bases to create a unified system for customer-centric product growth.

Consolidates feedback, support, and knowledge base in one platform.
Multiple languages
Business & Commerce
Deskero

Deskero

Commercial

Deskero is a comprehensive helpdesk and customer support software designed to streamline communication, manage tickets, and build a strong relationship with your customers across various channels, including social media.

Strong social media integration for comprehensive support
Customizable
Business & Commerce Social & Communications
Get Satisfaction

Get Satisfaction

Commercial

Get Satisfaction is a customer community platform designed to enhance technical support, foster peer-to-peer assistance, and gather valuable customer feedback through forums, knowledge bases, and feedback tools.

Strong platform for building and managing customer communities.
Customer Feedback
Business & Commerce
Smartlook

Smartlook

Free

Smartlook is a qualitative analytics solution that provides businesses of all sizes with tools to understand user behavior. It offers session recording, heatmaps, and funnel analysis to help identify roadblocks and optimize the user experience on websites and mobile applications.

Provides deep insights into user behavior through visual data.
Conversion Rate Optimization
Business & Commerce Development Network & Admin Video & Movies
Poll Everywhere

Poll Everywhere

Freemium

Poll Everywhere is a comprehensive online service providing real-time polling, surveys, Q&A, and interactive activities for classrooms, presentations, and events. It enables audience engagement through various devices, including mobile phones, tablets, and computers.

Excellent for real-time audience and student engagement.
Customer Feedback
Business & Commerce
HappyFox

HappyFox

Commercial

HappyFox is a robust cloud-based help desk and customer support software designed to streamline customer interactions and improve service efficiency through a unified ticketing system.

Centralized ticketing system for multiple channels.
Email tracking
Business & Commerce Development
HunchBuzz

HunchBuzz

Freemium

HunchBuzz is an idea management platform designed for HR, Change & Transformation, and Innovation departments to capture, curate, and action insights.

Effective gamification features to drive engagement.
CrowdSourced
Business & Commerce Games
Salesmachine

Salesmachine

Commercial

Salesmachine is a customer success platform designed to proactively manage customer health, reduce churn, and increase customer lifetime value. By monitoring customer activity and leveraging data-driven insights, it empowers teams to focus on the right customers at the right time, ensuring positive outcomes and fostering lasting relationships.

Strong focus on proactive customer health monitoring.
Customer Feedback
Business & Commerce
Glisser

Glisser

Freemium

Glisser is an interactive presentation platform designed to boost engagement in live, virtual, and hybrid events. It transforms standard presentations into dynamic experiences by incorporating real-time audience interaction tools like live polls, Q&A, quizzes, and content sharing, making meetings, training sessions, and marketing events more effective and memorable.

Deeply integrates interactive features directly into presentation slides.
Customer Feedback
Business & Commerce Education & Reference Online Services
UserReport

UserReport

Free

UserReport provides website owners with free tools including online surveys and a feedback forum to understand user demographics, gather feedback, and identify areas for improvement. Gain insights into user needs and measure key metrics like Net Promoter Score to enhance user experience.

Completely free to use
CrowdSourced
Business & Commerce Online Services
Tender Support

Tender Support

Commercial

Tender Support provides a comprehensive cloud-based platform for managing customer interactions, encompassing helpdesk ticketing, forums, knowledge base, and customer feedback tools to streamline support operations.

Integrated helpdesk, forums, and knowledge base in one platform.
Business & Commerce Social
OneDesk

OneDesk

Freemium

OneDesk is a unified platform designed to streamline project management, customer feedback collection, and service management. It helps businesses manage tasks, projects, customer interactions, and product development all in one place.

Unifies project management, customer service, and product development.
Customer Feedback
Business & Commerce Office & Productivity
UserEcho

UserEcho

Commercial

UserEcho is a comprehensive customer service platform providing integrated tools for feedback management, knowledge bases, live chat, and helpdesk ticketing to improve customer satisfaction and team efficiency.

Integrated feedback, knowledge base, and support in one platform.
Customer Feedback
Business & Commerce
UseResponse

UseResponse

Commercial

UseResponse is a comprehensive customer service software and online community platform offering a suite of tools including helpdesk ticketing, live chat, knowledge base, and feedback forums. It's designed to empower businesses to manage customer interactions effectively, build self-service options, gather valuable feedback, and cultivate an active community for enhanced customer satisfaction and product development.

Integrated suite of support and community tools.
Multiple languages
Business & Commerce Social & Communications
The Trustbadge

The Trustbadge is a powerful customer review platform designed for e-commerce businesses. It empowers online shops to collect genuine customer feedback, display trust elements like buyer protection and star ratings, and enhance online reputation and trust, ultimately driving higher conversion rates and sales.

Integrates Buyer Protection with review collection.
Free to play
Business & Commerce Games Home & Family Online Services Social & Communications
Freshdesk

Freshdesk

Commercial

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

Consolidates customer interactions from multiple channels into one platform.
Ad-free
Business & Commerce Online Services
Help Scout

Help Scout

Commercial

Help Scout is a robust customer service platform designed for teams who prioritize email-based support. It offers a shared inbox, knowledge base, and reporting to streamline communication and improve customer satisfaction.

Excellent shared inbox functionality for managing team email.
Customer Feedback
Business & Commerce
Rational Survey

Rational Survey

Freemium

Rational Survey is a comprehensive online platform designed for creating, distributing, and analyzing questionnaire-based surveys and polls. It offers robust tools for collecting customer, employee, and general feedback, supporting multiple languages and providing powerful data analysis capabilities.

Intuitive and user-friendly form builder requiring no coding.
Multiple languages
Business & Commerce Online Services
UsabilityTools

UsabilityTools

Commercial

UsabilityTools is a robust platform for understanding user behavior and optimizing conversion rates through session replay, heatmaps, form analytics, and direct feedback tools. It provides deep insights into how users interact with your website or web application.

Comprehensive suite of tools in one platform (session replay, heatmaps, forms, s...
Conversion Rate Optimization
Business & Commerce Development Online Services
IdeaLab by Collective Innovation

IdeaLab by Collective Innovation is a comprehensive cloud-based ideation management software designed to help organizations capture, evaluate, and develop innovative ideas from various sources, including customers and employees. It facilitates collaboration and streamlines the innovation process.

Comprehensive idea management lifecycle support.
Customer Insights
Business & Commerce Office & Productivity
Filestage

Filestage

Freemium

Filestage is a collaborative online proofing software designed to streamline the review and approval process for various media types including videos, images, documents, and audio files. It simplifies feedback collection, version control, and team coordination, making it ideal for marketing teams, creative agencies, and media production.

Simplifies the review and approval process for creative assets.
Collaborative
Business & Commerce Office & Productivity Video & Movies
VisionProject

VisionProject

Free Personal

VisionProject is a comprehensive project management platform designed to streamline workflows, enhance team collaboration, and provide robust tools for managing projects of varying complexity. It caters to businesses looking for an all-in-one solution for task management, resource allocation, client communication, and issue tracking.

Comprehensive feature set covering various aspects of project and business manag...
Email tracking
Business & Commerce Office & Productivity OS & Utilities
Problem Steps Recorder

Problem Steps Recorder (PSR) is a built-in Windows utility designed to simplify the process of documenting steps taken on a computer. It captures screenshots with annotations for each mouse click and keyboard input, creating a detailed HTML report for easy sharing during troubleshooting or documentation.

Built-in to Windows, no installation required.
Capture Screen / Take screenshots
Business & Commerce
Trakdesk

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

High degree of customization for workflows and fields.
Gamification
Business & Commerce Games Online Services
Wooclap

Wooclap

Freemium

Wooclap is an interactive presentation and polling platform designed for educators, trainers, and presenters to engage their audience dynamically through various question types and interactive activities.