Customer Service-software Softwares and Apps

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring. ...more

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools. ...more

Firehose Chat offered a comprehensive live chat solution for websites, enabling businesses to provide real-time customer support, engage visitors, and gather valuable insights. It combined live chat capabilities with tools for knowledge management, automation, and analytics. ...more

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration. ...more