Best Helpdesk Apps

Free

Chrome Remote Desktop allows users to remotely access another computer through Chrome browser or a Chromebook.

Commercial

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform.

Tiki Wiki CMS Groupware

Open Source

Tiki Wiki CMS Groupware or simply Tiki, originally known as TikiWiki, is a free and open source Wiki-based content management system and online office suite w…

UserEcho

Commercial

serEcho is a software solution for better customer service.

Radmin

Commercial

Radmin is remote control software for Microsoft Windows which uses the mirror driver (video hook driver) to remotely control another computer.

InvGate Service Desk

Commercial

InvGate Service Desk helps companies to provide better IT support, improving operations and efficiency with self-service, knowledge, and automation.

Atera

Commercial

Atera brings MSP business together. From remote monitoring & management to powerful ticketing and customer satisfaction surveying.

Freshservice

Freemium

Freshservice is a straightforward, managed service desk offering with a streamlined and intuitive web interface that provides the ITIL counterpart to Freshdes…

Jitbit Helpdesk

Commercial

Jitbit Helpdesk is a web-based help desk software it tracks support tickets, fully integrates with mailbox.

TeamSupport.com

Commercial

TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs.

Trakdesk

Commercial

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support.

csupport

Commercial

csupport Live Chat and Customer Support service software.

Desk.com

Commercial

Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies.

UserEngage

Commercial

UserEngage is a Real-Time Customer and User Engagement Tool for Big and for Small Businesses, designed for maximizing the conversion.

Web Help Desk

Commercial

Web Help Desk is a powerful and affordable ticketing and IT asset management software solution.

DeskPRO

Commercial

DeskPRO is a helpdesk software platform for service and support.

Pubble

Commercial

Pubble provides real-time messaging to drive customer engagement.

Aeroadmin

Free

AeroAdmin is a zero configuration free remote desktop software. Use it for quick and easy remote desktop access and PC control.

DameWare

Commercial

Dameware remote support, remote control, and remote IT administration tools.

BuzzFlow CRM

Commercial

BuzzFlow CRM allows you to take control of your sales process.

Jitbit Live Chat

Commercial

Jitbit Live Chat is a customer support management platform.

Kayako

Commercial

Kayako is a customer service software.

PHPBack

Open Source

PHPBack is an open source feedback system.

ClickDesk

Commercial

ClickDesk is a live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conve…

SupportBee

Commercial

SupportBee's email ticketing system helps your team collaborate on customer support emails.

Freshdesk

Commercial

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels.

Spiceworks

Free

Spiceworks is a professional network for the information technology (IT) industry.

tawk.to

Free

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Zendesk

Commercial

Zendesk is a customer service software platform.

ERPNext

Open Source

ERPNext is a free and open-source integrated Enterprise Resource Planning (ERP) software.

osTicket

Open Source

Open source support ticket system simple, free, lightweight, open source, and easy to setup and use.

OTRS Business Solution™

Open Source

OTRS Business Solution is a first-class help desk software packed with exclusive features and excellent support.

TeamWox

Commercial

TeamWox is a business collaboration software.

Zent.IO

Commercial

Zent.IO is a cloud omnichannel contact center software.

Remote Utilities

Freemium

Remote Utilities is a remote desktop software for Microsoft Windows that provides remote access from one PC to another PC over a LAN or via the Internet.

Vtiger CRM

Commercial

Vtiger CRM is online customer relationship management software that helps you track and nurture customers across marketing, sales, and customer service.

Axosoft

Commercial

Axosoft (formerly OnTime) is a proprietary project management and bug tracking system, available as hosted or on-premises software.

Help Scout

Commercial

Help Scout is an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.

Enchant

Commercial

Enchant is a customer support software.

Intercom

Freemium

Intercom is a corporate messaging software.

LiveAgent

Commercial

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and w…