Helpdesk Online Apps

Commercial

SupportBee's email ticketing system helps your team collaborate on customer support emails.

Commercial

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels.

Spiceworks

Free

Spiceworks is a professional network for the information technology (IT) industry.

tawk.to

Free

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

InvGate Service Desk

Commercial

InvGate Service Desk helps companies to provide better IT support, improving operations and efficiency with self-service, knowledge, and automation.

Atera

Commercial

Atera brings MSP business together. From remote monitoring & management to powerful ticketing and customer satisfaction surveying.

Freshservice

Freemium

Freshservice is a straightforward, managed service desk offering with a streamlined and intuitive web interface that provides the ITIL counterpart to Freshdes…

Jitbit Helpdesk

Commercial

Jitbit Helpdesk is a web-based help desk software it tracks support tickets, fully integrates with mailbox.

TeamSupport.com

Commercial

TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs.

Trakdesk

Commercial

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support.

Desk.com

Commercial

Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies.

UserEngage

Commercial

UserEngage is a Real-Time Customer and User Engagement Tool for Big and for Small Businesses, designed for maximizing the conversion.

Web Help Desk

Commercial

Web Help Desk is a powerful and affordable ticketing and IT asset management software solution.

DeskPRO

Commercial

DeskPRO is a helpdesk software platform for service and support.

Pubble

Commercial

Pubble provides real-time messaging to drive customer engagement.

Deskero

Commercial

Deskero is a simple, flexible and social-aware helpdesk software and support ticket system.

BuzzFlow CRM

Commercial

BuzzFlow CRM allows you to take control of your sales process.

Drift

Freemium

Drift is a conversation-driven marketing and sales platform.

Helpjuice

Commercial

Helpjuice is a knowledge base software platform.

ClickDesk

Commercial

ClickDesk is a live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conve…

GLPI

Open Source

GLPI (Gestionnaire Libre de Parc Informatique) is a free IT Asset Management, issue tracking system and service desk solution.

Tender Support

Commercial

Tender Support is a customer support software.

LiveZilla

Freemium

LiveZilla is a customer support software.

UseResponse

Commercial

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform.

Tiki Wiki CMS Groupware

Open Source

Tiki Wiki CMS Groupware or simply Tiki, originally known as TikiWiki, is a free and open source Wiki-based content management system and online office suite w…

UserEcho

Commercial

serEcho is a software solution for better customer service.

Zendesk

Commercial

Zendesk is a customer service software platform.

ERPNext

Open Source

ERPNext is a free and open-source integrated Enterprise Resource Planning (ERP) software.

osTicket

Open Source

Open source support ticket system simple, free, lightweight, open source, and easy to setup and use.

OTRS Business Solution™

Open Source

OTRS Business Solution is a first-class help desk software packed with exclusive features and excellent support.

TeamWox

Commercial

TeamWox is a business collaboration software.

Zent.IO

Commercial

Zent.IO is a cloud omnichannel contact center software.

csupport

Commercial

csupport Live Chat and Customer Support service software.

Axosoft

Commercial

Axosoft (formerly OnTime) is a proprietary project management and bug tracking system, available as hosted or on-premises software.

Help Scout

Commercial

Help Scout is an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.

Enchant

Commercial

Enchant is a customer support software.

Intercom

Freemium

Intercom is a corporate messaging software.

LiveAgent

Commercial

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and w…