Helpdesk Windows Softwares

Discover best Helpdesk Windows softwares, apps and websites.

Best Helpdesk Windows Softwares

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Chrome Remote Desktop

Chrome Remote Desktop is a free, cross-platform remote access tool developed by Google. It enables users to connect to their computers from anywhere using a web browser or mobile device, facilitating remote work, IT support, and accessing files remotely.

Free to use.
Google Chrome extension
Business & Commerce Network & Admin Web Browsers
Remote Utilities

Remote Utilities

Freemium

Remote Utilities is a powerful, secure, and reliable remote desktop software solution for Windows, designed to facilitate remote support, system administration, and remote work capabilities for businesses of all sizes. It offers a comprehensive suite of tools for seamless connection and management of remote computers.

Comprehensive feature set for remote administration.
Remote desktop
Business & Commerce Network & Admin OS & Utilities
GLPI

GLPI

Open Source

GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently.

Free and Open Source with no licensing costs.
inventory
Business & Commerce
Spiceworks

Spiceworks

Free

Spiceworks is a comprehensive, free IT management platform designed for small and medium-sized businesses. It offers a suite of tools for inventory, network monitoring, help desk, and community engagement.

Comprehensive set of IT management tools in one platform.
Inventory management
Business & Commerce Network & Admin OS & Utilities Social & Communications System & Hardware
tawk.to

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Completely free with a comprehensive feature set.
Chat history
Business & Commerce Social & Communications
UserEngage

UserEngage

Commercial

UserEngage is a comprehensive real-time customer engagement and marketing automation platform designed to help businesses of all sizes improve conversions and build stronger relationships through unified communication channels and intelligent automation.

All-in-one platform for live chat, email, automation, and helpdesk.
Onboarding
Business & Commerce Education & Reference Network & Admin
csupport

csupport

Commercial

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Integrated platform for chat, helpdesk, and knowledge base.
Chat
Business & Commerce Social & Communications
Helprace

Helprace

Commercial

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.

Integrated ticketing, knowledge base, forums, and feedback tools in one platform...
Multiple languages
Business & Commerce
Kayako

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Unified inbox consolidates communication channels.
Customer Chat
Business & Commerce
Jitbit Helpdesk

Jitbit Helpdesk

Commercial

Jitbit Helpdesk is a powerful and flexible web-based helpdesk software designed for IT and customer support teams. It offers robust ticketing, a comprehensive knowledge base, and seamless email integration to streamline support operations and improve efficiency.

Strong email-to-ticket conversion and management.
Customer support
Business & Commerce
Radmin

Radmin

Commercial

Radmin is a secure and reliable remote control software for Windows that provides fast and seamless remote access, file transfer, and support capabilities for IT professionals and businesses. It utilizes a mirror driver for low latency and high performance.

Extremely fast and low latency performance due to mirror driver.
Remote desktop
Business & Commerce Network & Admin
dualmon

dualmon

Freemium

Dualmon is a robust and free remote desktop and remote support software designed for a wide range of users, from individual tech support to large enterprises. It provides secure and efficient remote access, screen sharing, file transfers, and various administrative tools for managing remote computers and servers.

Completely free to use with no subscriptions or hidden costs.
Remote desktop
Business & Commerce Network & Admin Office & Productivity OS & Utilities
DameWare

DameWare

Commercial

DameWare offers comprehensive remote support and administration tools for IT professionals. It provides secure access, control, and management capabilities for various systems, including Windows, Linux, and macOS, facilitating helpdesk operations and server administration.

Comprehensive suite for remote support and administration.
AD Administration
Business & Commerce Network & Admin Security & Privacy
LiveChat

LiveChat

Commercial

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

Integrated live chat and help desk functionality
Canned responses
Business & Commerce
Aeroadmin

Aeroadmin

Free

AeroAdmin is a lightweight and user-friendly remote desktop software designed for fast and secure remote access and control. It requires zero configuration and no installation, making it ideal for quick support sessions and remote work.

Extremely easy to use and intuitive interface.
Built-in File transfer
Business & Commerce Network & Admin Office & Productivity OS & Utilities
Brimir

Brimir

Open Source

Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.

Self-hostable for data control and privacy.
Helpdesk ticketing
Business & Commerce
osTicket

osTicket

Open Source

osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.

Completely free and open source, offering significant cost savings.
Customer Chat
Business & Commerce Development
Tiki Wiki CMS Groupware

Tiki Wiki CMS Groupware is a free and open-source, all-in-one web-based application for collaboration and management. It combines a powerful wiki engine with comprehensive features for content management, project tracking, workflow, and office functions, making it a versatile solution for diverse organizational needs.

Extensive feature set covering a wide range of needs.
Group collaboration
Business & Commerce Development Education & Reference File Management Office & Productivity Social & Communications
Vtiger CRM

Vtiger CRM

Commercial

Vtiger CRM is a comprehensive online customer relationship management platform designed to streamline sales, marketing, and customer service processes. It provides tools for lead tracking, email campaigns, sales automation, support ticket management, and inventory control, enabling businesses to build stronger customer relationships and drive growth.

Comprehensive feature set covering sales, marketing, and support.
Collaborative
Business & Commerce Office & Productivity
TeamWox

TeamWox

Commercial

TeamWox is a comprehensive business management software designed to streamline collaboration, communication, and workflows within an organization.

All-in-one solution for various business needs.
Collaborative
Backup & Sync Business & Commerce Office & Productivity Social & Communications
Freshdesk

Freshdesk

Commercial

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

Consolidates customer interactions from multiple channels into one platform.
Ad-free
Business & Commerce Online Services
PHPBack

PHPBack

Open Source

PHPBack is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. It provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input.

Open source and free to use.
Customer support
Business & Commerce Online Services
Atera

Atera

Commercial

Atera is a comprehensive platform designed for Managed Service Providers (MSPs), offering a unified suite of tools for RMM, PSA, helpdesk, billing, and reporting. It simplifies IT management for businesses of all sizes.

Integrated RMM, PSA, and Helpdesk in one platform.
Asset Management
Backup & Sync Business & Commerce Network & Admin OS & Utilities
Trakdesk

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

High degree of customization for workflows and fields.
Gamification
Business & Commerce Games Online Services
Web Help Desk

Web Help Desk

Commercial

Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.

Integrated IT asset management with ticketing
it asset management
Business & Commerce