Helpdesk Windows Softwares

Discover best Helpdesk Windows softwares, apps and websites.

Best Helpdesk Windows Softwares

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Chrome Remote Desktop

Chrome Remote Desktop

Business & Commerce Remote Access
Chrome Remote Desktop is a free, cross-platform remote access tool developed by Google. It enables users to connect to their computers from anywhere using a web browser or mobile device, facilitating remote work, IT support, and accessing files remotely.
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Free
Free to use.
Remote Utilities

Remote Utilities

Business & Commerce Business & Commerce
Remote Utilities is a powerful, secure, and reliable remote desktop software solution for Windows, designed to facilitate remote support, system administration, and remote work capabilities for businesses of all sizes. It offers a comprehensive suite of tools for seamless connection and management of remote computers.
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Freemium
Comprehensive feature set for remote administration.
GLPI

GLPI

Business & Commerce Web Application
GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently.
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Open Source
Free and Open Source with no licensing costs.
Spiceworks

Spiceworks

Business & Commerce IT Management
Spiceworks is a comprehensive, free IT management platform designed for small and medium-sized businesses. It offers a suite of tools for inventory, network monitoring, help desk, and community engagement.
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Free
Comprehensive set of IT management tools in one platform.
tawk.to

tawk.to

Business & Commerce Web Application
tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.
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Free
Completely free with a comprehensive feature set.
UserEngage

UserEngage

Business & Commerce Web-based
UserEngage is a comprehensive real-time customer engagement and marketing automation platform designed to help businesses of all sizes improve conversions and build stronger relationships through unified communication channels and intelligent automation.
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Commercial
All-in-one platform for live chat, email, automation, and he...
csupport

csupport

Business & Commerce Web Application
csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.
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Commercial
Integrated platform for chat, helpdesk, and knowledge base.
Helprace

Helprace

Business & Commerce Web Application
Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.
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Commercial
Integrated ticketing, knowledge base, forums, and feedback t...
Kayako

Kayako

Business & Commerce Web Application
Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.
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Commercial
Unified inbox consolidates communication channels.
Jitbit Helpdesk

Jitbit Helpdesk

Business & Commerce Web Application
Jitbit Helpdesk is a powerful and flexible web-based helpdesk software designed for IT and customer support teams. It offers robust ticketing, a comprehensive knowledge base, and seamless email integration to streamline support operations and improve efficiency.
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Commercial
Strong email-to-ticket conversion and management.
Radmin

Radmin

Business & Commerce Remote Access
Radmin is a secure and reliable remote control software for Windows that provides fast and seamless remote access, file transfer, and support capabilities for IT professionals and businesses. It utilizes a mirror driver for low latency and high performance.
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Commercial
Extremely fast and low latency performance due to mirror dri...
dualmon

dualmon

Business & Commerce Remote Access
Dualmon is a robust and free remote desktop and remote support software designed for a wide range of users, from individual tech support to large enterprises. It provides secure and efficient remote access, screen sharing, file transfers, and various administrative tools for managing remote computers and servers.
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Freemium
Completely free to use with no subscriptions or hidden costs...
DameWare

DameWare

Business & Commerce Remote Support
DameWare offers comprehensive remote support and administration tools for IT professionals. It provides secure access, control, and management capabilities for various systems, including Windows, Linux, and macOS, facilitating helpdesk operations and server administration.
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Commercial
Comprehensive suite for remote support and administration.
LiveChat

LiveChat

Business & Commerce Web Application
LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.
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Commercial
Integrated live chat and help desk functionality
Aeroadmin

Aeroadmin

Business & Commerce Remote Desktop
AeroAdmin is a lightweight and user-friendly remote desktop software designed for fast and secure remote access and control. It requires zero configuration and no installation, making it ideal for quick support sessions and remote work.
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Free
Extremely easy to use and intuitive interface.
Brimir

Brimir

Business & Commerce Web Application
Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.
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Open Source
Self-hostable for data control and privacy.
osTicket

osTicket

Business & Commerce Web Application
osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.
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Open Source
Completely free and open source, offering significant cost s...
Tiki Wiki CMS Groupware

Tiki Wiki CMS Groupware

Business & Commerce CMS
Tiki Wiki CMS Groupware is a free and open-source, all-in-one web-based application for collaboration and management. It combines a powerful wiki engine with comprehensive features for content management, project tracking, workflow, and office functions, making it a versatile solution for diverse organizational needs.
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Open Source
Extensive feature set covering a wide range of needs.
Vtiger CRM

Vtiger CRM

Business & Commerce Web Application
Vtiger CRM is a comprehensive online customer relationship management platform designed to streamline sales, marketing, and customer service processes. It provides tools for lead tracking, email campaigns, sales automation, support ticket management, and inventory control, enabling businesses to build stronger customer relationships and drive growth.
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Commercial
Comprehensive feature set covering sales, marketing, and sup...
TeamWox

TeamWox

Backup & Sync Web Application
TeamWox is a comprehensive business management software designed to streamline collaboration, communication, and workflows within an organization.
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Commercial
All-in-one solution for various business needs.
Freshdesk

Freshdesk

Business & Commerce Software as a Service
Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.
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Commercial
Consolidates customer interactions from multiple channels in...
PHPBack

PHPBack

Business & Commerce Web Application
PHPBack is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. It provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input.
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Open Source
Open source and free to use.
Atera

Atera

Backup & Sync Software as a Service
Atera is a comprehensive platform designed for Managed Service Providers (MSPs), offering a unified suite of tools for RMM, PSA, helpdesk, billing, and reporting. It simplifies IT management for businesses of all sizes.
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Commercial
Integrated RMM, PSA, and Helpdesk in one platform.
Trakdesk

Trakdesk

Business & Commerce Web Application
Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.
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Commercial
High degree of customization for workflows and fields.
Web Help Desk

Web Help Desk

Business & Commerce Web Application
Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.
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Commercial
Integrated IT asset management with ticketing

Recently Added Helpdesk Apps and Services

Helprace

Helprace

Business & Commerce Web Application
Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.
more
Commercial
Integrated ticketing, knowledge base, forums, and feedback t...
GLPI

GLPI

Business & Commerce Web Application
GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently.
more
Open Source
Free and Open Source with no licensing costs.
Brimir

Brimir

Business & Commerce Web Application
Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.
more
Open Source
Self-hostable for data control and privacy.
dualmon

dualmon

Business & Commerce Remote Access
Dualmon is a robust and free remote desktop and remote support software designed for a wide range of users, from individual tech support to large enterprises. It provides secure and efficient remote access, screen sharing, file transfers, and various administrative tools for managing remote computers and servers.
more
Freemium
Completely free to use with no subscriptions or hidden costs...
PHPBack

PHPBack

Business & Commerce Web Application
PHPBack is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. It provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input.
more
Open Source
Open source and free to use.
Kayako

Kayako

Business & Commerce Web Application
Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.
more
Commercial
Unified inbox consolidates communication channels.