Live Support Softwares and Apps

Discover best Live Support softwares, apps and websites.

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LiveZilla

LiveZilla

Freemium

LiveZilla is a comprehensive customer support software offering live chat, helpdesk ticketing, knowledge base management, and real-time analytics to empower businesses in providing efficient and personalized customer service.

Integrated live chat, ticketing, and knowledge base in one platform.
Customer support
Business & Commerce
Olark

Olark

Freemium

Olark is a live chat software designed to help businesses connect with website visitors in real-time, improving customer support and driving sales with proactive engagement and insightful analytics.

Easy to set up and use for both agents and administrators.
Customer support
Business & Commerce Network & Admin Social & Communications
Visitlead Live Chat

Visitlead Live Chat

Commercial

Visitlead Live Chat is a comprehensive live chat and customer support software designed to enhance online engagement, provide real-time assistance to website visitors, and streamline customer service operations through integrated tools like chat, ticketing, and knowledge base management.

Integrated live chat and helpdesk ticketing for streamlined support.
Customer service
Business & Commerce Social & Communications
GoToAssist

GoToAssist

Commercial

GoToAssist is a comprehensive, cloud-based remote support solution designed for IT support teams and customer service organizations, enabling secure and efficient remote access to devices for troubleshooting, maintenance, and support.

Comprehensive feature set for remote support.
Remote desktop
Business & Commerce Network & Admin
Crisp

Crisp

Freemium

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Consolidates multiple communication channels into a single inbox.
Customer support
Business & Commerce Network & Admin Social & Communications
Kayako

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Unified inbox consolidates communication channels.
Customer Chat
Business & Commerce
Jitbit Live Chat

Jitbit Live Chat

Commercial

Jitbit Live Chat is a comprehensive customer support platform combining live chat with help desk ticketing and a knowledge base. It enables real-time communication, workflow automation, and organized support management for businesses of all sizes.

Integrated live chat, help desk, and knowledge base.
Live Chat
Business & Commerce
LiveChat

LiveChat

Commercial

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

Integrated live chat and help desk functionality
Canned responses
Business & Commerce
Firehose Chat

Firehose Chat

Freemium

Firehose Chat offered a comprehensive live chat solution for websites, enabling businesses to provide real-time customer support, engage visitors, and gather valuable insights. It combined live chat capabilities with tools for knowledge management, automation, and analytics.

Enabled real-time customer support on websites.
Chat
Business & Commerce Social & Communications
LiveAgent

LiveAgent

Commercial

LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.

True omni-channel support from a single dashboard.
Beat maker
Business & Commerce
Intercom

Intercom

Freemium

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

Unified platform for chat, email, and in-app messaging.
Onboarding
Business & Commerce Education & Reference Network & Admin
Lucky Orange

Lucky Orange

Commercial

Lucky Orange is a comprehensive conversion optimization suite designed to help businesses understand visitor behavior on their websites. It provides a suite of tools like heatmaps, session recordings, chat, and polls to analyze user interaction and identify areas for improvement in user experience and conversion rates.

Comprehensive suite of tools for user behavior analysis and conversion optimizat...
Customer Chat
Development Network & Admin Social & Communications
UserEngage

UserEngage

Commercial

UserEngage is a comprehensive real-time customer engagement and marketing automation platform designed to help businesses of all sizes improve conversions and build stronger relationships through unified communication channels and intelligent automation.

All-in-one platform for live chat, email, automation, and helpdesk.
Onboarding
Business & Commerce Education & Reference Network & Admin
Pure Chat

Pure Chat

Freemium

Pure Chat is a live chat software designed to help businesses connect with website visitors in real-time, answering questions and converting prospective leads into paying customers.

Easy to set up and use interface.
Chat
Business & Commerce Social & Communications
csupport

csupport

Commercial

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Integrated platform for chat, helpdesk, and knowledge base.
Chat
Business & Commerce Social & Communications
Mibew

Mibew

Open Source

Mibew Messenger is an open-source live support tool for websites, enabling real-time chat between visitors and support operators directly through a browser interface. It is built using PHP and MySQL.

Open Source and Free
Bots
Development
Tidio Chat

Tidio Chat

Freemium

Tidio Chat is a comprehensive customer service platform combining live chat, chatbots, and email marketing. It empowers businesses to connect with visitors in real-time, automate customer interactions, and streamline communication across channels, ultimately boosting engagement and sales.

Combines live chat, chatbots, and email marketing for an integrated solution.
Auto responder
Social & Communications
1click.io

1click.io

Freemium

1click.io is a comprehensive online live chat and communication platform designed for B2C businesses. It facilitates real-time interactions with customers through video, voice, and text chat, enhanced by collaborative features like screen sharing and conversation recording for improved support and engagement.

Comprehensive feature set including video, voice, and text chat.
Integration with CRMs
Business & Commerce Social & Communications
Smartsupp

Smartsupp

Freemium

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Comprehensive feature set including live chat, chatbots, and visitor tracking.
Automatic messages
Business & Commerce Social & Communications
Banckle Chat

Banckle Chat

Commercial

Banckle Chat was a comprehensive online chat and customer support solution designed to enhance customer engagement and streamline service operations. It offered a range of tools including live chat, visitor tracking, and integrated features for efficient customer interaction.

Integrated live chat and visitor tracking for proactive engagement.
Chat history
Business & Commerce File Sharing Social & Communications
Zendesk Chat

Zendesk Chat

Freemium

Zendesk Chat is a powerful live chat software designed to help businesses connect with and support their customers in real time, improving customer satisfaction and agent productivity.

Seamless integration with other Zendesk products.
Chat
Social & Communications
tawk.to

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Completely free with a comprehensive feature set.
Chat history
Business & Commerce Social & Communications
UserEcho

UserEcho

Commercial

UserEcho is a comprehensive customer service platform providing integrated tools for feedback management, knowledge bases, live chat, and helpdesk ticketing to improve customer satisfaction and team efficiency.

Integrated feedback, knowledge base, and support in one platform.
Customer Feedback
Business & Commerce
Lime Talk

Lime Talk

Commercial

Lime Talk is a robust live chat solution designed to connect businesses with their website visitors in real-time, providing instant support, answering questions, and boosting engagement to increase conversions and customer satisfaction.