Asterisk vs Zent.IO : Which is Better?

Asterisk

Asterisk is a open source communications project that lets you create telephony apps for IP PBXs, VoIP Gateways, etc. Developed by digium

License: Open Source

Apps available for Mac OS X Windows Linux

Zent.IO is a cloud omnichannel contact center software. Developed by Zent.IO

License: Commercial

Apps available for Online

Feature	Asterisk	Zent.IO
Low level
Voice chat
Extensible by Plugins/Extensions
Web-Based
Merging identities
Multiple channels
Omni-digital
Cross-platform
File sharing
Phone calls
SMS Messaging
Team messaging
Call recording
Collaborative
Customer Chat

*community curated information: This table may not have the most accurate information. Please suggest changes

Compare FreeSWITCH and Asterisk and decide which is most suitable for you.