Chatango VS Olark
Olark is a professional live chat solution with robust features and analytics, ideal for businesses seeking extensive customer support capabilities. In contrast, Chatango is a more casual chat platform that offers basic features for free, making it suitable for smaller websites or social interactions.
Chatango
Pros:
- Free to use with basic features
- Supports group chats
- Easy embedding on websites
- Customizable chat room appearance
- Simple user interface
Cons:
- Limited features compared to paid options
- Ads displayed in the free version
- Less suitable for large businesses
Olark
Pros:
- User-friendly interface
- Real-time chat support
- Customizable chat widgets
- Integration with CRM and other tools
- Analytics and reporting features
Cons:
- No free plan, only paid options
- Limited features in the basic plan
- Requires internet connection
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