MSP360 Remote Assistant vs ScreenConnect

Compare features, pricing, and capabilities to find which solution is best for your needs.

MSP360 Remote Assistant icon

MSP360 Remote Assistant

MSP360 Remote Assistant is a robust and secure remote access solution designed for IT professionals and businesses. It offers seamless desktop sharing, file transfer, and remote control capabilities, ensuring efficient support and collaboration. Its focus on strong encryption and flexible connectivity options makes it ideal for various remote work scenarios. by MSP360

Free
Platforms: Mac Windows iPhone
Screenshots:
VS
ScreenConnect icon

ScreenConnect

ConnectWise Control, formerly ScreenConnect, is a robust self-hosted remote support and access solution designed for businesses of all sizes. It provides secure, fast, and flexible remote control capabilities, enabling IT professionals to troubleshoot issues, perform maintenance, and manage systems remotely. by Elsinore Technologies, Inc.

Commercial
Platforms: Mac OS X Windows Linux Online Android iPhone Android Tablet iPad Self-Hosted
Screenshots:

Comparison Summary

MSP360 Remote Assistant and ScreenConnect are both powerful solutions in their space. MSP360 Remote Assistant offers msp360 remote assistant is a robust and secure remote access solution designed for it professionals and businesses. it offers seamless desktop sharing, file transfer, and remote control capabilities, ensuring efficient support and collaboration. its focus on strong encryption and flexible connectivity options makes it ideal for various remote work scenarios., while ScreenConnect provides connectwise control, formerly screenconnect, is a robust self-hosted remote support and access solution designed for businesses of all sizes. it provides secure, fast, and flexible remote control capabilities, enabling it professionals to troubleshoot issues, perform maintenance, and manage systems remotely.. Compare their features and pricing to find the best match for your needs.

Pros & Cons Comparison

MSP360 Remote Assistant

MSP360 Remote Assistant

Analysis & Comparison

Advantages

Strong AES256 encryption ensures secure connections.
Comprehensive feature set for IT professionals (terminal, SSH, RDP).
Lightweight and portable, allowing for quick deployment.
Seamless file transfer and integrated communication tools.
Unattended access for efficient remote management.

Limitations

Could benefit from more advanced session recording options.
No direct integration with popular ITSM/ticketing systems.
ScreenConnect

ScreenConnect

Analysis & Comparison

Advantages

Self-hosted deployment offers extensive control and customization.
Fast and responsive remote connections minimize latency.
Robust security features, including encryption and access control.
Comprehensive toolset for efficient remote support (chat, file transfer, etc.).
Supports unattended access for proactive maintenance.
Multi-monitor support enhances diagnostic capabilities.

Limitations

Requires technical expertise for self-hosted deployment and maintenance.
Initial setup can be more complex than cloud-based solutions.
Pricing model may be less flexible for very small businesses compared to some alternatives.

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