Empathy is an instant messaging (IM) and voice over IP (VoIP) client which supports text, voice, video, file transfers, and inter-application communication over various IM protocols. Developed by The GNOME Project
License: Open Source
Empathy excels in providing robust analytics and real-time collaboration features, making it ideal for teams needing in-depth insights and teamwork. In contrast, 1click.io is focused on automation and ease of use, particularly for scheduling and onboarding, making it suitable for users prioritizing efficiency and simplicity.