Empathy is an instant messaging (IM) and voice over IP (VoIP) client which supports text, voice, video, file transfers, and inter-application communication over various IM protocols. Developed by The GNOME Project
License: Open Source
Empathy offers a user-friendly interface with strong analytics and task management tools, making it suitable for teams needing effective project oversight. In contrast, Coccinella shines in customization and affordability, providing robust offline functionality and social media integration, appealing to users who prioritize flexibility and cost.