Empathy is an instant messaging (IM) and voice over IP (VoIP) client which supports text, voice, video, file transfers, and inter-application communication over various IM protocols. Developed by The GNOME Project
License: Open Source
Empathy excels in user-friendly design and strong customer support, making it suitable for small to medium-sized businesses. In contrast, Dialog Messenger offers advanced features like AI-powered responses and robust chatbot functionality, catering to larger teams and enterprises.