Empathy is an instant messaging (IM) and voice over IP (VoIP) client which supports text, voice, video, file transfers, and inter-application communication over various IM protocols. Developed by The GNOME Project
License: Open Source
Empathy is designed to enhance emotional intelligence and collaboration among users, making it ideal for teams focused on understanding and support. In contrast, Hangouts is a versatile communication tool that excels in video conferencing and integration with Google services, making it better suited for general communication needs.