Empathy is an instant messaging (IM) and voice over IP (VoIP) client which supports text, voice, video, file transfers, and inter-application communication over various IM protocols. Developed by The GNOME Project
License: Open Source
Shout focuses on communication and collaboration with a user-friendly interface and robust analytics, making it ideal for teams. In contrast, Empathy leverages AI to provide insights into emotional well-being, making it more suited for mental health applications.