Helprace vs Help Scout : Which is Better?

Helprace icon

Helprace

Helprace is a customer service software suite linking a ticket system with help desk software. Developed by Helprace

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

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Help Scout icon

Help Scout

Help Scout is an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.

License: Commercial

Categories: Business & Commerce

Apps available for Online iPhone

Helprace VS Help Scout Feature comparision

Feature Helprace Help Scout
Multiple languages
Customer service
Customer support
Portable
Wordpress integration
Workflow Automation
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Shared inbox
Comment section
Email tracking
Email notifications
Forums
Knowledge base
Software as a Service
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Auto responder
Configurable
Task Management
Wiki
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Text chat
Real time collaboration
*community curated information: This table may not have the most accurate information. Please suggest changes

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