ISL AlwaysOn vs Bomgar : Which is Better?
ISL AlwaysOn
ISL AlwaysOn is a software for providing remote support. Developed by ISL Online
License: Commercial
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ISL AlwaysOn VS Bomgar
Bomgar offers a more robust set of features, particularly in security and multi-session handling, making it ideal for larger organizations with complex needs. In contrast, ISL AlwaysOn is a more cost-effective and user-friendly solution, suitable for small to medium-sized businesses seeking basic remote support capabilities.
ISL AlwaysOn
Pros:
- Cost-effective solution for businesses
- Simple user interface and easy to set up
- Cloud-based solution for accessibility
- Good cross-platform support
- Suitable for small to medium-sized businesses
Cons:
- Lacks advanced security features like session recording
- Limited to one session at a time
- Not as customizable in terms of branding and user management
Bomgar
Pros:
- Robust security features including session recording and 2FA
- Supports multiple sessions simultaneously
- Comprehensive user management capabilities
- Strong mobile device support
- Highly customizable branding options
Cons:
- Higher cost compared to some competitors
- Requires training for advanced features
- Limited support for mobile devices compared to ISL
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