Tender Support vs Glisser : Which is Better?

Tender Support icon

Tender Support

Tender Support is a customer support software. Developed by entp

License: Commercial

Apps available for Online

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Glisser icon

Glisser

Glisser is an online platform that allows you to create interactive presentations that can be used for marketing, training.

License: Freemium

Apps available for Mac OS X Windows Online

Tender Support VS Glisser

Glisser is primarily designed for audience engagement during events, offering extensive analytics and real-time interaction tools, while Tender Support excels in managing customer support requests with a strong ticketing system and efficient response times. Overall, Glisser is best suited for events and presentations, whereas Tender Support is ideal for customer service and support operations.

Tender Support

Pros:

  • Excellent ticketing system for managing support requests
  • Strong customer support with fast response times
  • User-friendly interface for managing support tickets
  • Integrates well with various CRM tools
  • Effective knowledge base for self-service support
  • Great for handling customer queries and issues
  • Offers detailed reporting on support operations
  • Customizable support workflows
  • Multi-channel support options
  • Flexible pricing based on usage

Cons:

  • Lacks advanced analytics and reporting features
  • Customization options are limited compared to Glisser
  • Primarily focused on support rather than engagement

Glisser

Pros:

  • Great for audience engagement during live events
  • Comprehensive analytics and reporting features
  • Offers extensive customization options for different event types
  • Supports real-time feedback and polling
  • User-friendly interface that's easy to navigate
  • Strong third-party app integration capabilities
  • Mobile-friendly platform that enhances accessibility
  • Robust event management features
  • Data security is a priority
  • Effective user onboarding process

Cons:

  • Limited ticketing and support features compared to dedicated support platforms
  • Not ideal for non-event-related use cases
  • May require training for optimal use

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