Zent.IO vs Asterisk : Which is Better?

Zent.IO icon

Zent.IO

Zent.IO is a cloud omnichannel contact center software. Developed by Zent.IO

License: Commercial

Apps available for Online

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Asterisk icon

Asterisk

Asterisk is a open source communications project that lets you create telephony apps for IP PBXs, VoIP Gateways, etc. Developed by digium

License: Open Source

Apps available for Mac OS X Windows Linux

Zent.IO VS Asterisk

Asterisk is an open-source telephony platform that offers extensive flexibility and customization options, making it suitable for businesses with specific telephony needs. In contrast, Zent.IO provides a more user-friendly, cloud-based solution with strong integration capabilities and robust analytics, making it ideal for businesses looking for ease of use and quick deployment.

Zent.IO

Pros:

  • Intuitive user interface
  • Strong integration capabilities with third-party applications
  • Robust analytics and reporting features
  • Real-time data processing
  • Cloud-based for easy access

Cons:

  • Can be expensive for larger teams
  • Dependent on internet connectivity
  • Some features may require additional integrations

Asterisk

Pros:

  • Highly flexible and customizable
  • Supports a wide range of telephony protocols
  • Open-source with a large community
  • Scalable for small to large businesses
  • Cost-effective solution

Cons:

  • Steeper learning curve for beginners
  • Requires technical expertise for setup and maintenance
  • Limited customer support options

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