Helpjuice Alternatives for Mac OS X

Looking for Helpjuice alternatives? We've curated 4 top alternatives that offer similar functionality. Whether you need Mac OS X options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Commercial More about Helpjuice

Categories:

Business & Commerce

Platforms:

Windows 7 Mac 4 Linux 4 Web / Cloud 21 Android 9 iPhone 10 iPad 9 Clear Filter

Freshdesk

Commercial

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

Key Features

Consolidates customer interactions from multiple channels into one platform.
Strong automation features for streamlining workflows and improving efficiency.
Comprehensive knowledge base and forums for effective self-service.

vs Helpjuice

Consolidates customer interactions from multiple channels into one platform. compared to Helpjuice

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Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

Key Features

High degree of customization for workflows and fields.
Comprehensive knowledge base for self-service.
Powerful automation features reduce manual tasks.

vs Helpjuice

High degree of customization for workflows and fields. compared to Helpjuice

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Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Key Features

Unified inbox consolidates communication channels.
Robust ticketing system with extensive customization.
Integrated live chat for real-time support.

vs Helpjuice

Unified inbox consolidates communication channels. compared to Helpjuice

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Helprace

Commercial

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.

Key Features

Integrated ticketing, knowledge base, forums, and feedback tools in one platform.
Strong focus on self-service and community support reduces ticket volume.
Provides tools for gathering valuable customer feedback.

vs Helpjuice

Integrated ticketing, knowledge base, forums, and feedback tools in one platform. compared to Helpjuice

View Details

Freshdesk

Commercial

Key Features

Consolidates customer interactions from multiple channels into one platform.
Strong automation features for streamlining workflows and improving efficiency.
Comprehensive knowledge base and forums for effective self-service.

vs Helpjuice

Consolidates customer interactions from multiple channels into one platform. compared to Helpjuice

View Details

Trakdesk

Commercial

Key Features

High degree of customization for workflows and fields.
Comprehensive knowledge base for self-service.
Powerful automation features reduce manual tasks.

vs Helpjuice

High degree of customization for workflows and fields. compared to Helpjuice

View Details

Kayako

Commercial

Key Features

Unified inbox consolidates communication channels.
Robust ticketing system with extensive customization.
Integrated live chat for real-time support.

vs Helpjuice

Unified inbox consolidates communication channels. compared to Helpjuice

View Details

Helprace

Commercial

Key Features

Integrated ticketing, knowledge base, forums, and feedback tools in one platform.
Strong focus on self-service and community support reduces ticket volume.
Provides tools for gathering valuable customer feedback.