Freshdesk vs Helpjuice : Which is Better?

Freshdesk icon

Freshdesk

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels. Developed by Freshdesk Inc.

License: Commercial

Apps available for Mac OS X Windows Linux Online Android

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Helpjuice icon

Helpjuice

Helpjuice is a knowledge base software platform. Developed by Helpjuice Inc.

License: Commercial

Categories: Business & Commerce

Apps available for Online

Freshdesk VS Helpjuice Feature comparision

Feature Freshdesk Helpjuice
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customer service
Customer support
Software as a Service
Team Collaboration
Dockerized
Helpdesk ticketing
Modern live chat
Beat maker
Call recording
Contextual sales
Email tracking
Legal CRM
Publishing
Customizable
Kanban boards
Kanban Chart
Forums
Knowledge base
Auto responder
Suggestion voting
German
Email notifications
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
Multiple languages
Knowledge Management
Web-Based
Configurable
UI customization
Text chat
*community curated information: This table may not have the most accurate information. Please suggest changes

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