Helprace Alternatives for Windows

Looking for Helprace alternatives? We've curated 4 top alternatives that offer similar functionality. Whether you need Windows options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Commercial More about Helprace

Categories:

Business & Commerce

Platforms:

Windows 4 Mac 3 Linux 4 Web / Cloud 24 Android 6 iPhone 9 iPad 6 Chrome 1 Clear Filter

osTicket

Open Source

osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.

Key Features

Completely free and open source, offering significant cost savings.
Easy to set up and configure for basic helpdesk operations.
Effectively consolidates support requests from email and web forms.

vs Helprace

Completely free and open source, offering significant cost savings. compared to Helprace

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Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

Key Features

High degree of customization for workflows and fields.
Comprehensive knowledge base for self-service.
Powerful automation features reduce manual tasks.

vs Helprace

High degree of customization for workflows and fields. compared to Helprace

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Web Help Desk

Commercial

Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.

Key Features

Integrated IT asset management with ticketing
Affordable pricing for SMBs
Robust ticketing system with automation

vs Helprace

Integrated IT asset management with ticketing compared to Helprace

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GoToAssist

Commercial

GoToAssist is a comprehensive, cloud-based remote support solution designed for IT support teams and customer service organizations, enabling secure and efficient remote access to devices for troubleshooting, maintenance, and support.