Apps Related to Customer service

Discover apps and services related to Customer service.

Empower customer service agents to provide visual guidance and support, improving resolution times and customer satisfaction.

Customer service

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LiveZilla

LiveZilla

Business & Commerce Web Application
LiveZilla is a comprehensive customer support software offering live chat, helpdesk ticketing, knowledge base management, and real-time analytics to empower businesses in providing efficient and personalized customer service.
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Freemium
Integrated live chat, ticketing, and knowledge base in one p...
Olark

Olark

Business & Commerce Web-based live chat
Olark is a live chat software designed to help businesses connect with website visitors in real-time, improving customer support and driving sales with proactive engagement and insightful analytics.
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Freemium
Easy to set up and use for both agents and administrators.
Request Tracker

Request Tracker

Business & Commerce Web Application
Request Tracker (RT) is a highly customizable request tracking and workflow automation system written in Perl. It is extensively used by IT departments, customer support teams, and development organizations to manage tasks, issues, and communications with users effectively. RT provides a robust framework for handling diverse workflows, from simple helpdesk tickets to complex project management and bug tracking.
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Open Source
Extremely customizable and adaptable to various workflows.
Plivo

Plivo

Development Web
Plivo is a cloud-based Communication Platform as a Service (CPaaS) offering robust APIs and SDKs for developers to embed voice, SMS, and video capabilities into their applications and workflows.
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Commercial
Extensive API suite for voice, SMS, and video.
HappyFox

HappyFox

Business & Commerce Web Application
HappyFox is a robust cloud-based help desk and customer support software designed to streamline customer interactions and improve service efficiency through a unified ticketing system.
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Commercial
Centralized ticketing system for multiple channels.
Kayako

Kayako

Business & Commerce Web Application
Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.
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Commercial
Unified inbox consolidates communication channels.
SightCall

SightCall

Office & Productivity Web Application
SightCall delivers a powerful remote support solution leveraging live video, augmented reality, and AI to enhance customer service and technical support interactions across mobile and desktop devices, facilitating real-time collaboration and problem resolution.
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Commercial
Advanced Augmented Reality tools for precise guidance.
LiveAgent

LiveAgent

Business & Commerce Web Application
LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.
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Commercial
True omni-channel support from a single dashboard.
csupport

csupport

Business & Commerce Web Application
csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.
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Commercial
Integrated platform for chat, helpdesk, and knowledge base.
Ramen

Ramen

Network & Admin Web Application
Ramen is a comprehensive software platform designed to help businesses deeply understand their users through advanced data collection, organization, and analysis.
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Freemium
Consolidates user data from multiple sources for a unified v...
Atera

Atera

Backup & Sync Software as a Service
Atera is a comprehensive platform designed for Managed Service Providers (MSPs), offering a unified suite of tools for RMM, PSA, helpdesk, billing, and reporting. It simplifies IT management for businesses of all sizes.
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Commercial
Integrated RMM, PSA, and Helpdesk in one platform.
Zendesk Chat

Zendesk Chat

Social & Communications Web Application
Zendesk Chat is a powerful live chat software designed to help businesses connect with and support their customers in real time, improving customer satisfaction and agent productivity.
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Freemium
Seamless integration with other Zendesk products.
Zendesk

Zendesk

Business & Commerce Web Application
Zendesk is a leading cloud-based customer service and support platform designed to help businesses build better customer relationships. It offers a suite of tools including ticketing, live chat, knowledge base, and community forums to streamline support operations and improve customer satisfaction.
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Commercial
Comprehensive omnichannel support capabilities.
Freshdesk

Freshdesk

Business & Commerce Software as a Service
Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.
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Commercial
Consolidates customer interactions from multiple channels in...
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