Apps Related to Customer service

Discover apps and services related to Customer service.

Empower customer service agents to provide visual guidance and support, improving resolution times and customer satisfaction.

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LiveZilla

LiveZilla

Freemium

LiveZilla is a comprehensive customer support software offering live chat, helpdesk ticketing, knowledge base management, and real-time analytics to empower businesses in providing efficient and personalized customer service.

Integrated live chat, ticketing, and knowledge base in one platform.
Customer support
Business & Commerce
Olark

Olark

Freemium

Olark is a live chat software designed to help businesses connect with website visitors in real-time, improving customer support and driving sales with proactive engagement and insightful analytics.

Easy to set up and use for both agents and administrators.
Customer support
Business & Commerce Network & Admin Social & Communications
Request Tracker

Request Tracker

Open Source

Request Tracker (RT) is a highly customizable request tracking and workflow automation system written in Perl. It is extensively used by IT departments, customer support teams, and development organizations to manage tasks, issues, and communications with users effectively. RT provides a robust framework for handling diverse workflows, from simple helpdesk tickets to complex project management and bug tracking.

Extremely customizable and adaptable to various workflows.
Bug reporting
Business & Commerce Development
Plivo

Plivo

Commercial

Plivo is a cloud-based Communication Platform as a Service (CPaaS) offering robust APIs and SDKs for developers to embed voice, SMS, and video capabilities into their applications and workflows.

Extensive API suite for voice, SMS, and video.
Developer Tools
Development Network & Admin Social & Communications
HappyFox

HappyFox

Commercial

HappyFox is a robust cloud-based help desk and customer support software designed to streamline customer interactions and improve service efficiency through a unified ticketing system.

Centralized ticketing system for multiple channels.
Email tracking
Business & Commerce Development
Kayako

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Unified inbox consolidates communication channels.
Customer Chat
Business & Commerce
SightCall

SightCall

Commercial

SightCall delivers a powerful remote support solution leveraging live video, augmented reality, and AI to enhance customer service and technical support interactions across mobile and desktop devices, facilitating real-time collaboration and problem resolution.

Advanced Augmented Reality tools for precise guidance.
Real time collaboration
Office & Productivity Social & Communications
LiveAgent

LiveAgent

Commercial

LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.

True omni-channel support from a single dashboard.
Beat maker
Business & Commerce
csupport

csupport

Commercial

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Integrated platform for chat, helpdesk, and knowledge base.
Chat
Business & Commerce Social & Communications
Ramen

Ramen

Freemium

Ramen is a comprehensive software platform designed to help businesses deeply understand their users through advanced data collection, organization, and analysis.

Consolidates user data from multiple sources for a unified view.
Software as a Service
Network & Admin
Atera

Atera

Commercial

Atera is a comprehensive platform designed for Managed Service Providers (MSPs), offering a unified suite of tools for RMM, PSA, helpdesk, billing, and reporting. It simplifies IT management for businesses of all sizes.

Integrated RMM, PSA, and Helpdesk in one platform.
Asset Management
Backup & Sync Business & Commerce Network & Admin OS & Utilities
Zendesk Chat

Zendesk Chat

Freemium

Zendesk Chat is a powerful live chat software designed to help businesses connect with and support their customers in real time, improving customer satisfaction and agent productivity.

Seamless integration with other Zendesk products.
Chat
Social & Communications
Zendesk

Zendesk

Commercial

Zendesk is a leading cloud-based customer service and support platform designed to help businesses build better customer relationships. It offers a suite of tools including ticketing, live chat, knowledge base, and community forums to streamline support operations and improve customer satisfaction.

Comprehensive omnichannel support capabilities.
Customer support
Business & Commerce Social & Communications
Freshdesk

Freshdesk

Commercial

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

Consolidates customer interactions from multiple channels into one platform.
Ad-free
Business & Commerce Online Services