Apps to Customer support

GLPI is a free and open-source IT Asset Management and Service Desk system. It provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing IT infrastructure efficiently.

Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.

Kliqqi is a flexible open-source content management system designed to build community-driven social networks, idea boards, and news aggregators. It emphasizes user participation and customization to create tailored online communities.

OTRS ITSM is a comprehensive IT Service Management solution designed to optimize business processes, manage IT infrastructure, and enhance customer support. It provides a robust set of tools for ticketing, workflow automation, asset management, and knowledge base creation, all delivered through a web-based interface.

CiviCRM is a powerful, open-source CRM designed specifically for non-profit and civic sector organizations. It helps manage relationships with constituents, members, donors, and volunteers efficiently.

ERPNext is a comprehensive and user-friendly open-source Enterprise Resource Planning (ERP) software designed for businesses of all sizes. It integrates various business functions like accounting, CRM, manufacturing, sales, purchase, inventory, and project management into a single platform.

OTRS Business Solution™ is a leading enterprise-grade help desk and customer service management software designed to streamline support operations, improve agent productivity, and elevate customer satisfaction through a comprehensive suite of features and robust automation capabilities.