Apps to Helpdesk ticketing

Discover apps and services to Helpdesk ticketing.

Manages incoming requests and issues through a structured ticketing system, allowing for prioritization, assignment, and tracking of resolution progress.

Best apps to Helpdesk ticketing

Sort:
OneDesk

OneDesk

Business & Commerce Web Application
OneDesk is a unified platform designed to streamline project management, customer feedback collection, and service management. It helps businesses manage tasks, projects, customer interactions, and product development all in one place.
more
Freemium
Unifies project management, customer service, and product de...
LiveZilla

LiveZilla

Business & Commerce Web Application
LiveZilla is a comprehensive customer support software offering live chat, helpdesk ticketing, knowledge base management, and real-time analytics to empower businesses in providing efficient and personalized customer service.
more
Freemium
Integrated live chat, ticketing, and knowledge base in one p...
Eyenewton

Eyenewton

Business & Commerce Online Service
Eyenewton is a comprehensive platform designed to help businesses gather, analyze, and act upon customer feedback through customizable widgets and integrated engagement tools.
more
Freemium
Combines feedback collection and communication tools in one ...
Crisp

Crisp

Business & Commerce Web Application
Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.
more
Freemium
Consolidates multiple communication channels into a single i...
Lansweeper Network Inventory

Lansweeper Network Inventory

IT Asset Management
Lansweeper Network Inventory is a comprehensive, agentless IT asset management and network discovery solution designed for Windows environments. It provides detailed inventory of all connected devices without requiring agent installations.
more
Freemium
Agentless deployment simplifies installation and reduces ove...
Firehose Chat

Firehose Chat

Business & Commerce Web Application
Firehose Chat offered a comprehensive live chat solution for websites, enabling businesses to provide real-time customer support, engage visitors, and gather valuable insights. It combined live chat capabilities with tools for knowledge management, automation, and analytics.
more
Freemium
Enabled real-time customer support on websites.
Intercom

Intercom

Business & Commerce Web Application
Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.
more
Freemium
Unified platform for chat, email, and in-app messaging.
Pure Chat

Pure Chat

Business & Commerce Web Application
Pure Chat is a live chat software designed to help businesses connect with website visitors in real-time, answering questions and converting prospective leads into paying customers.
more
Freemium
Easy to set up and use interface.
YouTrack

YouTrack

Development Web Application
YouTrack is a powerful and flexible bug tracker, issue tracking system, and project management software designed for development teams. It provides a centralized hub for managing projects, tracking tasks, reporting bugs, and collaborating efficiently, offering a highly customizable workflow and extensive integrations.
more
Freemium
Highly customizable workflows and issue fields.
Futuramo Visual Tickets

Futuramo Visual Tickets

Business & Commerce Web Application
Futuramo Visual Tickets is a revolutionary project communication and issue tracking tool that transforms bug tracking, request management, and feedback gathering into a visual and collaborative process. It streamlines team workflows and enhances communication by enabling users to report issues directly on screenshots.
more
Freemium
Highly effective visual issue reporting and feedback.
Smartsupp

Smartsupp

Business & Commerce Web Application
Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.
more
Freemium
Comprehensive feature set including live chat, chatbots, and...
Zendesk Chat

Zendesk Chat

Social & Communications Web Application
Zendesk Chat is a powerful live chat software designed to help businesses connect with and support their customers in real time, improving customer satisfaction and agent productivity.
more
Freemium
Seamless integration with other Zendesk products.
tawk.to

tawk.to

Business & Commerce Web Application
tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.
more
Free
Completely free with a comprehensive feature set.
Userlike Live Chat

Userlike Live Chat

Business & Commerce Web Application
Userlike Live Chat is a professional and lightweight live chat software designed to enhance customer communication and support directly on your website and through popular messaging channels.
more
Freemium
Seamless integration with messaging apps like WhatsApp.
Freshservice

Freshservice

Business & Commerce Web Application
Freshservice is an IT service management (ITSM) platform built on the Freshdesk customer support platform, offering a consolidated solution for IT teams to manage incidents, assets, and service requests efficiently.
more
Freemium
Intuitive and user-friendly interface for both agents and en...
Showing 1 - 15 of 15