Apps Related to Helpdesk ticketing

Discover apps and services related to Helpdesk ticketing.

Manages incoming requests and issues through a structured ticketing system, allowing for prioritization, assignment, and tracking of resolution progress.

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Helpdesk ticketing Applications

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OneDesk

OneDesk

Freemium

OneDesk is a unified platform designed to streamline project management, customer feedback collection, and service management. It helps businesses manage tasks, projects, customer interactions, and product development all in one place.

Unifies project management, customer service, and product development.
Customer Feedback
Business & Commerce Office & Productivity
LiveZilla

LiveZilla

Freemium

LiveZilla is a comprehensive customer support software offering live chat, helpdesk ticketing, knowledge base management, and real-time analytics to empower businesses in providing efficient and personalized customer service.

Integrated live chat, ticketing, and knowledge base in one platform.
Customer support
Business & Commerce
Eyenewton

Eyenewton

Freemium

Eyenewton is a comprehensive platform designed to help businesses gather, analyze, and act upon customer feedback through customizable widgets and integrated engagement tools.

Combines feedback collection and communication tools in one platform.
Call recording
Business & Commerce Online Services
Crisp

Crisp

Freemium

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Consolidates multiple communication channels into a single inbox.
Customer support
Business & Commerce Network & Admin Social & Communications
Lansweeper Network Inventory

Lansweeper Network Inventory is a comprehensive, agentless IT asset management and network discovery solution designed for Windows environments. It provides detailed inventory of all connected devices without requiring agent installations.

Agentless deployment simplifies installation and reduces overhead.
Asset Management
Firehose Chat

Firehose Chat

Freemium

Firehose Chat offered a comprehensive live chat solution for websites, enabling businesses to provide real-time customer support, engage visitors, and gather valuable insights. It combined live chat capabilities with tools for knowledge management, automation, and analytics.

Enabled real-time customer support on websites.
Chat
Business & Commerce Social & Communications
Intercom

Intercom

Freemium

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

Unified platform for chat, email, and in-app messaging.
Onboarding
Business & Commerce Education & Reference Network & Admin
Pure Chat

Pure Chat

Freemium

Pure Chat is a live chat software designed to help businesses connect with website visitors in real-time, answering questions and converting prospective leads into paying customers.

Easy to set up and use interface.
Chat
Business & Commerce Social & Communications
YouTrack

YouTrack

Freemium

YouTrack is a powerful and flexible bug tracker, issue tracking system, and project management software designed for development teams. It provides a centralized hub for managing projects, tracking tasks, reporting bugs, and collaborating efficiently, offering a highly customizable workflow and extensive integrations.

Highly customizable workflows and issue fields.
Support for Docker
Development
Futuramo Visual Tickets

Futuramo Visual Tickets is a revolutionary project communication and issue tracking tool that transforms bug tracking, request management, and feedback gathering into a visual and collaborative process. It streamlines team workflows and enhances communication by enabling users to report issues directly on screenshots.

Highly effective visual issue reporting and feedback.
Bug reporting
Business & Commerce Development Office & Productivity Photos & Graphics
Smartsupp

Smartsupp

Freemium

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Comprehensive feature set including live chat, chatbots, and visitor tracking.
Automatic messages
Business & Commerce Social & Communications
Zendesk Chat

Zendesk Chat

Freemium

Zendesk Chat is a powerful live chat software designed to help businesses connect with and support their customers in real time, improving customer satisfaction and agent productivity.

Seamless integration with other Zendesk products.
Chat
Social & Communications
tawk.to

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Completely free with a comprehensive feature set.
Chat history
Business & Commerce Social & Communications
Userlike Live Chat

Userlike Live Chat is a professional and lightweight live chat software designed to enhance customer communication and support directly on your website and through popular messaging channels.

Seamless integration with messaging apps like WhatsApp.
Program Launchers
Business & Commerce
Freshservice

Freshservice

Freemium

Freshservice is an IT service management (ITSM) platform built on the Freshdesk customer support platform, offering a consolidated solution for IT teams to manage incidents, assets, and service requests efficiently.

Intuitive and user-friendly interface for both agents and end-users.
it asset management
Business & Commerce Development