Websites to Staff Collaboration

Discover Websites to Staff Collaboration.

Enables staff to add internal notes to tickets, transfer tickets between departments or agents, and collaborate on resolving issues.

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osTicket

Open Source

osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.