Ticketing Linux Softwares

Discover best Ticketing Linux softwares, apps and websites.

Best Ticketing Linux Softwares

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OTRS Business Solution™

OTRS Business Solution™ is a leading enterprise-grade help desk and customer service management software designed to streamline support operations, improve agent productivity, and elevate customer satisfaction through a comprehensive suite of features and robust automation capabilities.

Highly customizable to fit specific workflows.
Customer support
Business & Commerce
Request Tracker

Request Tracker

Open Source

Request Tracker (RT) is a highly customizable request tracking and workflow automation system written in Perl. It is extensively used by IT departments, customer support teams, and development organizations to manage tasks, issues, and communications with users effectively. RT provides a robust framework for handling diverse workflows, from simple helpdesk tickets to complex project management and bug tracking.

Extremely customizable and adaptable to various workflows.
Bug reporting
Business & Commerce Development
Kayako

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Unified inbox consolidates communication channels.
Customer Chat
Business & Commerce
Brimir

Brimir

Open Source

Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.

Self-hostable for data control and privacy.
Helpdesk ticketing
Business & Commerce
osTicket

osTicket

Open Source

osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.

Completely free and open source, offering significant cost savings.
Customer Chat
Business & Commerce Development
PHPBack

PHPBack

Open Source

PHPBack is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. It provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input.

Open source and free to use.
Customer support
Business & Commerce Online Services
Ticket Tailor

Ticket Tailor

Freemium

Ticket Tailor is an online ticketing platform designed to empower event organizers of all sizes to sell tickets directly and independently. It provides a user-friendly interface and a comprehensive set of tools to manage events, sell tickets, and process payments without relying on large, commission-heavy ticketing marketplaces.

Lower per-ticket fees compared to many competitors.
Calendar integration
Online Services
Trakdesk

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

High degree of customization for workflows and fields.
Gamification
Business & Commerce Games Online Services
Web Help Desk

Web Help Desk

Commercial

Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.

Integrated IT asset management with ticketing
it asset management
Business & Commerce