CiviCRM vs Highrise : Which is Better?

CiviCRM icon

CiviCRM

CiviCRM is a web-based, open source, internationalized suite of software for constituency relationship management, that falls under the broad rubric of customer relationship management. Developed by CiviCRM

License: Open Source

Categories: Business & Commerce

Apps available for Online

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Highrise icon

Highrise

Highrise is a CRM software to track leads and manage follow-ups. Developed by 37signals

License: Commercial

Apps available for Online

CiviCRM VS Highrise

CiviCRM is a powerful open-source CRM designed for non-profits, offering extensive customization and integration options, while Highrise is a simpler, more user-friendly CRM suited for small to medium businesses, focusing on ease of use rather than extensive features.

CiviCRM

Pros:

  • Open-source and customizable
  • Supports multiple languages
  • Strong community support
  • Integrated with various CMS
  • Robust reporting features

Cons:

  • Steeper learning curve
  • Requires technical knowledge for setup
  • Can be complex for small users

Highrise

Pros:

  • User-friendly interface
  • Excellent customer support
  • Good for small to medium businesses
  • Integrates well with other applications
  • Simple contact management

Cons:

  • Limited features for larger organizations
  • Less customizable than CiviCRM
  • Higher cost for advanced features

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