EspoCRM vs Capsule : Which is Better?

EspoCRM icon

EspoCRM

EspoCRM is an Open Source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships. Developed by EspoCRM

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Self-Hosted JavaScript

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Capsule icon

Capsule

Capsule is a smart simple online CRM. Developed by Zestia Limited

License: Freemium

Categories: Business & Commerce Office & Productivity

Apps available for Online

EspoCRM VS Capsule

EspoCRM offers extensive customization options and is ideal for businesses needing a tailored CRM experience, while Capsule is more user-friendly and suited for small to medium-sized businesses looking for straightforward CRM solutions.

EspoCRM

Pros:

  • User-friendly interface
  • Highly customizable
  • Open-source with active community support
  • Comprehensive reporting and analytics
  • Integration with various third-party applications

Cons:

  • Requires technical knowledge for advanced customizations
  • Can be overwhelming for new users due to extensive features
  • Limited mobile app functionality

Capsule

Pros:

  • Simple and intuitive design
  • Great for small to medium-sized businesses
  • Strong customer support
  • Efficient task management features
  • Robust integration options

Cons:

  • Less customizable compared to some competitors
  • Limited features in the free version
  • May lack some advanced CRM functionalities

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