OneDesk vs UseResponse : Which is Better?

OneDesk icon

OneDesk

OneDesk is a project management platform. Developed by OneDesk

License: Freemium

Apps available for Mac OS X Windows Linux Online

VS
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UseResponse icon

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Apps available for Online Self-Hosted

OneDesk VS UseResponse Feature comparision

Feature OneDesk UseResponse
Customer Feedback
Requirements management
Task Management
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
Suggestion voting
Customer support
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
UI customization
Knowledge Management
Forums
Advanced targeting
Behavioural targeting
Skip Logic
Category filters
Knowledge base
Software as a Service
Multiple languages
Canned responses
Chat
Community based
Customer service
Flexible customizations
Knowledge Base structuring
Live Chat
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Slack integration
Task assignments
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Email automation
Encrypted chat
Email notifications
Email tracking
Auto responder
Single Sign-On
Share Roadmaps
Anonymous Commenting
*community curated information: This table may not have the most accurate information. Please suggest changes

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