HappyFox vs OTRS Business Solution™ : Which is Better?

HappyFox icon

HappyFox

HappyFox is an Online help desk software and a web based support ticket system. Developed by Happyfox Inc

License: Commercial

Apps available for Online Windows Mobile Android iPhone

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OTRS Business Solution™ icon

OTRS Business Solution™

OTRS Business Solution is a first-class help desk software packed with exclusive features and excellent support. Developed by OTRS AG

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Linux Online Self-Hosted Perl

HappyFox VS OTRS Business Solution™ Feature comparision

Feature HappyFox OTRS Business Solution™
Email tracking
Asset Management
Customer Feedback
Customer service
Customer support
IT Asset Management
Knowledge Management
Task Management
Email notifications
Helpdesk ticketing
Knowledge base
SOAP API
Workflow Automation
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Auto responder
Customizable
Kanban boards
Kanban Chart
Forums
Software as a Service
Incident management
Inventory management
REST API
Configurable
Modern live chat
Beat maker
Call recording
Bug reporting
Customizable triggers
Wiki
*community curated information: This table may not have the most accurate information. Please suggest changes

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