Helprace vs Freshdesk : Which is Better?

Helprace icon

Helprace

Helprace is a customer service software suite linking a ticket system with help desk software. Developed by Helprace

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

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Freshdesk icon

Freshdesk

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels. Developed by Freshdesk Inc.

License: Commercial

Apps available for Mac OS X Windows Linux Online Android

Helprace VS Freshdesk Feature comparision

Feature Helprace Freshdesk
Multiple languages
Customer service
Customer support
Portable
Wordpress integration
Workflow Automation
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Shared inbox
Comment section
Email tracking
Email notifications
Forums
Knowledge base
Software as a Service
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Team Collaboration
Modern live chat
Beat maker
Call recording
Contextual sales
Legal CRM
Publishing
Auto responder
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
*community curated information: This table may not have the most accurate information. Please suggest changes

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