Get Satisfaction vs Helprace : Which is Better?

Get Satisfaction icon

Get Satisfaction

Get Satisfaction is a customer community software platform for technical support. Developed by GetSatisfaction

License: Commercial

Categories: Business & Commerce

Apps available for Online

VS
VS
Helprace icon

Helprace

Helprace is a customer service software suite linking a ticket system with help desk software. Developed by Helprace

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

Get Satisfaction VS Helprace Feature comparision

Feature Get Satisfaction Helprace
Customer Feedback
Net Promoter Score (NPS)
Embedded email surveys
SMS API
Cross tabulation
Email list
Forums
Integrated Spam Protection
Live Push Notifications
Data API
Logic jump
Mobile friendly
Ad-free
Ads monitoring
Automatic customer engagement
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
Customer support
Knowledge base
Software as a Service
Suggestion voting
German
Add collaborators/moderators
Argument mapping
Idea evaluation
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Multiple languages
Customer service
Portable
Wordpress integration
Workflow Automation
Dockerized
Shared inbox
Comment section
Email tracking
Email notifications
*community curated information: This table may not have the most accurate information. Please suggest changes

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