Capsule vs EspoCRM : Which is Better?

Capsule icon

Capsule

Capsule is a smart simple online CRM. Developed by Zestia Limited

License: Freemium

Categories: Business & Commerce Office & Productivity

Apps available for Online

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EspoCRM icon

EspoCRM

EspoCRM is an Open Source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships. Developed by EspoCRM

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Self-Hosted JavaScript

Capsule VS EspoCRM

EspoCRM offers extensive customization options and is ideal for businesses needing a tailored CRM experience, while Capsule is more user-friendly and suited for small to medium-sized businesses looking for straightforward CRM solutions.

Capsule

Pros:

  • Simple and intuitive design
  • Great for small to medium-sized businesses
  • Strong customer support
  • Efficient task management features
  • Robust integration options

Cons:

  • Less customizable compared to some competitors
  • Limited features in the free version
  • May lack some advanced CRM functionalities

EspoCRM

Pros:

  • User-friendly interface
  • Highly customizable
  • Open-source with active community support
  • Comprehensive reporting and analytics
  • Integration with various third-party applications

Cons:

  • Requires technical knowledge for advanced customizations
  • Can be overwhelming for new users due to extensive features
  • Limited mobile app functionality

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