Salesforce vs Capsule : Which is Better?

Salesforce icon

Salesforce

Salesforce is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, collaboration, analytics, etc.

License: Commercial

Categories: Business & Commerce

Apps available for Online

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Capsule icon

Capsule

Capsule is a smart simple online CRM. Developed by Zestia Limited

License: Freemium

Apps available for Online

Salesforce VS Capsule

Capsule is a user-friendly CRM solution ideal for small businesses, offering strong contact management features at an affordable price. In contrast, Salesforce is a more comprehensive and customizable platform suited for larger enterprises, providing extensive automation and reporting capabilities.

Salesforce

Pros:

  • Comprehensive feature set
  • Highly customizable
  • Robust reporting and analytics
  • Strong automation capabilities
  • Great for large enterprises

Cons:

  • Higher cost
  • Steeper learning curve
  • Can be overwhelming for small teams

Capsule

Pros:

  • User-friendly interface
  • Affordable pricing
  • Strong contact management features
  • Good customer support
  • Great for small businesses

Cons:

  • Limited advanced features
  • Less suitable for large teams
  • Basic reporting options

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