Jitbit Helpdesk vs Desk.com : Which is Better?

Jitbit Helpdesk icon

Jitbit Helpdesk

Jitbit Helpdesk is a web-based help desk software it tracks support tickets, fully integrates with mailbox. Developed by Jitbit Software

License: Commercial

Categories: Business & Commerce

Apps available for Windows Online Android Android Tablet iPad

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Desk.com icon

Desk.com

Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. Developed by Salesforce

License: Commercial

Categories: Business & Commerce

Apps available for Online

Jitbit Helpdesk VS Desk.com Feature comparision

Feature Jitbit Helpdesk Desk.com
Customer support
Knowledge base
Text chat
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Forums
Hardware Monitoring
Inventory management
Customizable
Kanban boards
Kanban Chart
Email notifications
Software as a Service
Suggestion voting
German
Customer service
Configurable
Modern live chat
Beat maker
Call recording
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
Shared inbox
Comment section
Email tracking
Auto responder
*community curated information: This table may not have the most accurate information. Please suggest changes

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