Get Satisfaction vs Jitbit Helpdesk : Which is Better?

Get Satisfaction

Get Satisfaction is a customer community software platform for technical support. Developed by GetSatisfaction

License: Commercial

Categories: Business & Commerce

Apps available for Online

Jitbit Helpdesk is a web-based help desk software it tracks support tickets, fully integrates with mailbox. Developed by Jitbit Software

License: Commercial

Categories: Business & Commerce

Apps available for Windows Online Android Android Tablet iPad

Feature	Get Satisfaction	Jitbit Helpdesk
Customer Feedback
Net Promoter Score (NPS)
Embedded email surveys
SMS API
Cross tabulation
Email list
Forums
Integrated Spam Protection
Live Push Notifications
Data API
Logic jump
Mobile friendly
Ad-free
Ads monitoring
Automatic customer engagement
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
Customer support
Knowledge base
Software as a Service
Suggestion voting
German
Add collaborators/moderators
Argument mapping
Idea evaluation
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Text chat
Dockerized
Hardware Monitoring
Inventory management
Email notifications
Customer service
Configurable

*community curated information: This table may not have the most accurate information. Please suggest changes

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