Jitbit Helpdesk is a web-based help desk software it tracks support tickets, fully integrates with mailbox. Developed by Jitbit Software
License: Commercial
Feature | Jitbit Helpdesk | Spiceworks |
---|---|---|
Customer support | ||
Knowledge base | ||
Text chat | ||
Dockerized | ||
Helpdesk ticketing | ||
Ad-free | ||
Ads monitoring | ||
Automatic customer engagement | ||
Customer Feedback | ||
Forums | ||
Hardware Monitoring | ||
Inventory management | ||
Customizable | ||
Kanban boards | ||
Kanban Chart | ||
Email notifications | ||
Software as a Service | ||
Suggestion voting | ||
German | ||
Customer service | ||
Configurable | ||
it asset management | ||
IT Asset Management | ||
Mobile Device Management | ||
Network mapping | ||
Network Monitoring |