Jitbit Helpdesk vs Trakdesk : Which is Better?

Jitbit Helpdesk icon

Jitbit Helpdesk

Jitbit Helpdesk is a web-based help desk software it tracks support tickets, fully integrates with mailbox. Developed by Jitbit Software

License: Commercial

Categories: Business & Commerce

Apps available for Windows Online Android Android Tablet iPad

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Trakdesk icon

Trakdesk

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support. Developed by Trakdesk

License: Commercial

Apps available for Mac OS X Windows Linux Online Windows Mobile

Jitbit Helpdesk VS Trakdesk Feature comparision

Feature Jitbit Helpdesk Trakdesk
Customer support
Knowledge base
Text chat
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Forums
Hardware Monitoring
Inventory management
Customizable
Kanban boards
Kanban Chart
Email notifications
Software as a Service
Suggestion voting
German
Customer service
Configurable
Gamification
Shared inbox
Comment section
Email tracking
*community curated information: This table may not have the most accurate information. Please suggest changes

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