Jitbit Helpdesk vs UseResponse : Which is Better?

Jitbit Helpdesk

Jitbit Helpdesk is a web-based help desk software it tracks support tickets, fully integrates with mailbox. Developed by Jitbit Software

License: Commercial

Categories: Business & Commerce

Apps available for Windows Online Android Android Tablet iPad

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Categories: Business & Commerce Social & Communications

Apps available for Online Self-Hosted

Jitbit Helpdesk VS UseResponse Feature comparision

Feature	Jitbit Helpdesk	UseResponse
Customer support
Knowledge base
Text chat
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Forums
Hardware Monitoring
Inventory management
Customizable
Kanban boards
Kanban Chart
Email notifications
Software as a Service
Suggestion voting
German
Customer service
Configurable
Multiple languages
Canned responses
Chat
Community based
Flexible customizations
Knowledge Base structuring
Live Chat
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Slack integration
Task assignments
Task Management
Email automation
Encrypted chat
Email tracking
Auto responder
Single Sign-On
Share Roadmaps
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