Jitbit Helpdesk vs Zendesk : Which is Better?

Jitbit Helpdesk icon

Jitbit Helpdesk

Jitbit Helpdesk is a web-based help desk software it tracks support tickets, fully integrates with mailbox. Developed by Jitbit Software

License: Commercial

Categories: Business & Commerce

Apps available for Windows Online Android Android Tablet iPad

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Zendesk icon

Zendesk

Zendesk is a customer service software platform. Developed by Zendesk

License: Commercial

Apps available for Online Android iPhone Blackberry iPad

Jitbit Helpdesk VS Zendesk Feature comparision

Feature Jitbit Helpdesk Zendesk
Customer support
Knowledge base
Text chat
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Forums
Hardware Monitoring
Inventory management
Customizable
Kanban boards
Kanban Chart
Email notifications
Software as a Service
Suggestion voting
German
Customer service
Configurable
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Contextual sales
Email tracking
Legal CRM
Publishing
Auto responder
Shared inbox
Comment section
Modern live chat
Beat maker
Call recording
*community curated information: This table may not have the most accurate information. Please suggest changes

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