PHPBack vs UseResponse

Compare features, pricing, and capabilities to find which solution is best for your needs.

PHPBack

PHPBack is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. It provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input.

Open Source

Platforms: Mac OS X Windows Linux Self-Hosted

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UseResponse

UseResponse is a comprehensive customer service software and online community platform offering a suite of tools including helpdesk ticketing, live chat, knowledge base, and feedback forums. It's designed to empower businesses to manage customer interactions effectively, build self-service options, gather valuable feedback, and cultivate an active community for enhanced customer satisfaction and product development. by UseResponse Inc.

Commercial

Platforms: Online Self-Hosted

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Comparison Summary

PHPBack and UseResponse are both powerful solutions in their space. PHPBack offers phpback is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. it provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input., while UseResponse provides useresponse is a comprehensive customer service software and online community platform offering a suite of tools including helpdesk ticketing, live chat, knowledge base, and feedback forums. it's designed to empower businesses to manage customer interactions effectively, build self-service options, gather valuable feedback, and cultivate an active community for enhanced customer satisfaction and product development.. Compare their features and pricing to find the best match for your needs.