PHPBack vs UseResponse : Which is Better?

PHPBack icon

PHPBack

PHPBack is an open source feedback system.

License: Open Source

Apps available for Mac OS X Windows Linux Self-Hosted

VS
VS
UseResponse icon

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Apps available for Online Self-Hosted

PHPBack VS UseResponse Feature comparision

Feature PHPBack UseResponse
Customer support
Suggestion voting
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
Customer Feedback
German
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
UI customization
Knowledge Management
Feedback
Plugins
Multiple languages
Canned responses
Chat
Community based
Customer service
Flexible customizations
Knowledge base
Knowledge Base structuring
Live Chat
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Task assignments
Task Management
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Forums
Software as a Service
Email automation
Encrypted chat
Email notifications
Email tracking
Auto responder
*community curated information: This table may not have the most accurate information. Please suggest changes

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