Remote Desktop Connection vs Bomgar : Which is Better?
Remote Desktop Connection
Remote Desktop Connection (RDC, also called Remote Desktop, formerly Microsoft Terminal Services Client. Developed by Microsoft Corporation
License: Free
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Remote Desktop Connection VS Bomgar
Remote Desktop Connection is a built-in Windows tool primarily for Windows-to-Windows connections, making it simple and accessible but limited in features and security. Bomgar, on the other hand, is a more versatile remote support tool with enhanced security and features, suitable for cross-platform environments and larger organizations.
Remote Desktop Connection
Pros:
- Easy to use and set up
- Integrated with Windows
- Supports multiple sessions
- Good performance over local networks
- No additional software needed on the host
Cons:
- Limited to Windows devices
- Less secure than some alternatives
- No advanced features like file transfer
Bomgar
Pros:
- Cross-platform support
- Robust security features
- Session recording and reporting
- Remote access without VPN
- Customizable user permissions
Cons:
- Can be expensive for larger teams
- Requires installation on both ends
- May have a learning curve for new users
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