GoToAssist vs Remote Desktop Connection : Which is Better?

GoToAssist icon

GoToAssist

GoToAssist is a cloud-based toolset for IT support teams and customer support organizations. Developed by Citrix Systems, Inc.

License: Commercial

Apps available for Windows Online Android iPhone Android Tablet

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Remote Desktop Connection icon

Remote Desktop Connection

Remote Desktop Connection (RDC, also called Remote Desktop, formerly Microsoft Terminal Services Client. Developed by Microsoft Corporation

License: Free

Categories: Network & Admin

Apps available for Windows

GoToAssist VS Remote Desktop Connection Feature comparision

Feature GoToAssist Remote Desktop Connection
Remote desktop
Customer support
Remote Support
Support for Remote Control
Remote Reboot
Support for Multiple Monitors
Audio Calling
Support for Aliases
Integrated File Sharing
Unattended access
Screen Mirroring
Access Control
File-sync
File transfer
Integrated Chat
Local Network Connection
VNC Viewer
Lightweight
RDP Functionality
Built-in SSH client
Vnc protocol
Portable
Ad-free
Clustering
Full controller support
Multiplatform
Remote monitoring
Remote Management
Website testing
Google Chrome Extensions
Built-in Terminal
Proxy support
Raspberry Pi Development
Low bandwidth usage
Selective folder sharing
Desktop Sharing
Kde support
*community curated information: This table may not have the most accurate information. Please suggest changes

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