SupportBee vs Freshdesk : Which is Better?

SupportBee icon

SupportBee

SupportBee's email ticketing system helps your team collaborate on customer support emails. Developed by SupportBee

License: Commercial

Categories: Business & Commerce

Apps available for Online

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Freshdesk icon

Freshdesk

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels. Developed by Freshdesk Inc.

License: Commercial

Apps available for Mac OS X Windows Linux Online Android

SupportBee VS Freshdesk Feature comparision

Feature SupportBee Freshdesk
Customer support
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Email notifications
Forums
Knowledge base
Software as a Service
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Customer service
Configurable
Team Collaboration
Modern live chat
Beat maker
Call recording
Contextual sales
Email tracking
Legal CRM
Publishing
Auto responder
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
*community curated information: This table may not have the most accurate information. Please suggest changes

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